bloody internet connection

sharon63_2

i have recently secured my wireless connection and since then my daughter and son cannot get on to the internet with their laptops which have wireless routers built in.
is there anyone who can talk me through, i spent 4 hours yesterday with karoo and netgear, i think it might be to with setting the laptops up again,
thanks

ckerrd

What is the problem?
Can the laptops "see" the wireless network and can you enter the key to connect to it?

b814sn1

What did you do when you set the laptops up again?

If the laptops were happily working away over the unsecured network then it must (you would think) with how you've set up the encryption. Can you detail what you did when you set this up?

Did you set the modem/router up with one of the laptops or is there a PC in the loop somewhere? Do they all run XP or is there a mix of operating systems?

Good luck,

Steve (from Hull)

Mrs_pbradley936

In the ordinary course of events your laptop would be able to see the network (perhaps several if you live in a built up area) and you would simply have to give your laptop the key/password to the network to get it all working. I am assuming you are using the Windows network set up. I had trouble when trying to use the plug in netgear wireless card because it wanted to use the netgear setup as the default. The problem was solved when I made the Windows setup the default.

espresso

Until you give more detailed information regarding your equipment and exactly what you have done, it is difficult to help. e.g. "i spent 4 hours yesterday with karoo and netgear" is irrelevant to us! What have you actually done?

ukmike

Are all the pc's using XP with service pack 2?If not try using just wep instead of wpa.Not as secure but better than nothing!

velvetybubbles

hi we had similar problems,have you phoned netgear they talked us through it,now got 3 laptops working off it,they are a lo call number from a landline,ckick onto network from the start bar and try add wireless connection.