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quick translation please

I have a message from a buyer in France, they are brand new, no feedback and I shipped their item nearly 3 weeks ago. The message says ' Bonjour,

Je voudrais une facture si vous plait.

Merci'

which babel translates as meaning they want a bill- are there any French speakers please that can see a different meaning with the wording?
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Comments

  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I think they want an invoice. Perhaps they have a business and need it for tax purposes ?
    You're only young once, but you can be immature forever :D
  • soolin
    soolin Posts: 74,472 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I think they want an invoice. Perhaps they have a business and need it for tax purposes ?

    Oh dear, I've no idea how to send them that when it's all paid for- I'll go and have a fiddle and see what I can do.

    This is my usual holiday curse, just finishing packing for my holiday tomorrow and the questions start to roll in- it always happens, when I am home I go weeks with no questions !
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • dlusman
    dlusman Posts: 2,711 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped!
    I think they want an invoice. Perhaps they have a business and need it for tax purposes ?

    agreed - google translate says "invoice"
    and in collins french/english dictionary


    https://www.collinsdictionary.com/dictionary/french-english/facture
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    in your sold options, there is an option to print an invoice. You could do that and then attach it in an email and send it to him
    You're only young once, but you can be immature forever :D
  • soolin
    soolin Posts: 74,472 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I have responded in English and explained how to print out a copy of their ebay order - hopefully that will be OK.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • bxboards
    bxboards Posts: 1,711 Forumite
    I get this request quite lot, generally I find these are business purchases.

    I generally just provide an invoice as a .pdf which I e-mail them. I don't think people see Ebay invoices as 'official'

    I got a request for an invoice 3 years later from one buyer just recently! They had taken the item out of the country and Spanish customs wanted to see receipts for everything on their return to prove they hadn't bought it while out of the EU.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    soolin wrote: »
    Oh dear, I've no idea how to send them that when it's all paid for- I'll go and have a fiddle and see what I can do.

    This is my usual holiday curse, just finishing packing for my holiday tomorrow and the questions start to roll in- it always happens, when I am home I go weeks with no questions !

    I forgot to say, have a great holiday.
    You're only young once, but you can be immature forever :D
  • silverwhistle
    silverwhistle Posts: 4,064 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    'facture' in French, 'fattura' in Italian. For my Italian invoices (for language teaching) I include my NI number, indicating that it is the equivalent of their fiscal number, and a little explanatory note that I don't charge VAT and a note of the apposite HMRC regulation number. Ah, this may not be up to date but from an old invoice: [FONT=Tahoma, sans-serif]HMRC Reference Notice 700/1 (Feb 2014)[/FONT]
  • ballisticbrian
    ballisticbrian Posts: 4,002 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I generally just provide an invoice as a .pdf which I e-mail them. I don't think people see Ebay invoices as 'official'
    I presume you're running some kind of invoicing system then? Some people expect you just to make one up in Word or whatever, as far as I'm concerned as good a fraudulent one.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • bxboards
    bxboards Posts: 1,711 Forumite
    I presume you're running some kind of invoicing system then? Some people expect you just to make one up in Word or whatever, as far as I'm concerned as good a fraudulent one.

    'Invoicing system' makes it sound rather grand, as it is just something I created myself, but I can go back to any of my records and pull all sales details, combine in with my business info / letterhead, then spit it out as a .pdf
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