ParkingEye Brent South Retail Park

shahnooshi

Hello expert,
I received a Parking Charge Notice from PE for staying 3 hours 21 min in a 3 hours parking on 13/06 and have to pay it by 15/07 if I want the discount.
The amount is £100 but discounted at 60.
Today they sent me a reminder again, so i went through the sticky notes and using the guidances:
1. Wrote an email to the shop where I spent just under £50 asking to cancel it
2. Using the Newbies threat and BPA members template, just applied to PE via their website.

I will keep you updated as soon as i hear a reply back from either of the above.

Once again, many thanks for your great helps.


Regards
M

Coupon-mad

Good start, come back and show us your POPLA appeal in due course, or to tell us it's been cancelled!

shahnooshi

great news everyone
Parking Eye has cancelled my ticket .
many thanks for your great help.

Reference: Parking Charge Notice - xxxxxxx
Dear Sir / Madam,
We refer to the Parking Charge incurred on xx at xx, at Brent South Retail Park, NW2 1LU car park.

We understand that receiving a Parking Charge Notice may be inconvenient, however, issuing Parking Charges for breaches of the parking terms and conditions at this car park
is necessary to ensure a better overall parking experience for all users of the facilities.
We can confirm that this Parking Charge has now been cancelled and there is no
outstanding payment due.
To avoid potential future inconvenience, we would kindly request you follow the parking
terms and conditions displayed on the signage throughout the car park.
Kind Regards,
ParkingEye Team

Coupon-mad

Great news!

I hate this bit in their template cancellation emails, they NEVER apologise for harassing you:

a Parking Charge Notice may be inconvenient, however, issuing Parking Charges for breaches of the parking terms and conditions at this car park is necessary to ensure a better overall parking experience for all users of the facilities.

NO IT BLOOOOODY WELL ISN'T, PARKINGEYE.

YOU CHARGE PEOPLE SO PARKINGEYE CAN MAKE MONEY AND BETTER YOUR OWN 'EXPERIENCE'.

THIS IS NOT RUNNING CAR PARKS, IT IS RUINING THEM.

THE UK WOULD BE A BETTER PLACE WITHOUT PARKING EYE - WHEN WILL FIRMS LIKE THIS BE STOPPED?

So_ri_na25

Hi there! Sorry for the hassle first! I am new to this site and have been reading lots of threads on the forum about fake pcn! I am aware in general what letter to use , but just needed to ask a few questions that would apply to my case. Basicaly , my husband found a PCN on his windscreen on 1st of July in Stratford , Olimpic park ! This is his second PCN 3 weeks appart.First one it was forbparking on a disabled bay which barely had a proper visible sign on it and also the signs on that particular road are verry confusing! We have payed that as we had no idea of this scams! Second time we started to investigate and this way i found your forum and saw a few people here that know alot about this scams like COUPON -MAD AND REDx ( hope i spelled it right&#128541. As i said i haven,t paid the PCN received on 1st of July and waited till day26-27 to appeall by email to GEMINI PARKING SOLUTIONS!! I got the right letter from COUPON-MAD SPECIAL THREAD ABOUT ALL SORTS OF PCNs AND APPLEALS ( did my homework&#128521. My question is if i need to include any evidence that my husband did paid for all his parking session and that the REASON stated on the PCN is contradictory to the situation ! He was parked in a normal bay beetween the lines, paid the parking session and still got a PCN!

Issue Reason: 0002 No Ticket
The vehicle was parked on private property in contravention of site parking restrictions as displayed on the signage or permit!

I do have a picture of the signage which is very confusing but not sure how to upload it! What advice would you give me? Should i use just the template that you provided with no changes at all OR should i also state the fact that there was a payment made for that session by phone to RING GO! ( could ask for proof from them too) and provide the proof as a picture of bank statement with the money being taken by Gemini Parking Solutions and ask them to cancel the PCN as i don,t see any obvious reasons why i was even served a PCN in the first instance! NO NTK BY POST YET EIGHTER!! Please let me know asap as i should send the appeal by email tonight or tommorrow the latest! A bit confused and don,t want to mess it up! A HUGE THANK YOU TO ALL THE PEOPLE THAT TAKE THE TIME TO ANSWER TO ALL OF US THAT NEED HELP!!! :T:T:T

Coupon-mad

Start your own thread. Please.

So_ri_na25

Really sorry coupon mad!🙈🙈 i hope i don,t look ridiculous but literally just registered a few hours ago and i have searched in my profile for an option to start a new thread to post it but can,t see anything. Would u please guide me?? Thank you for your patience!!😳😉

The_Deep

Do not just write to the shop which you patronised, write to all the shops in the complex. Tell them that, unless the mangaging agents rein this scanmming company, you, and all your family will shop elsewhere.