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Do not use Ernest Jones chain of shops

aredorange
Posts: 2 Newbie
Ernest Jones and their Premier Service Centre are not to be trusted, as they tried to trick me with a number of chicky tricks. I needed a new battery for my watch and they said it would take 6 weeks to get my watch back. They tried to sell me a full service costing £350 and when I refused they tried to sell me a watch about same price, which I also refused. After leaving my watch with them to get just the new battery fitted, they called me after one week saying that there was a problem with my watch and it needed a full service and that it would simply not work with a new battery, as they tested it and it didn't work. This was a pure lie. After waiting for 6 weeks and no further call from them, I called them back and asked for my watch back and my money back and went to another service provider, who did change the battery in one week (instead of 6) for a quarter of the price and the watch is working perfectly now with its new battery. Ernest Jones is simply not to be trusted and I am shocked to see a brand like Baume & Mercier associated with such dishonest merchants.
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Comments
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aredorange wrote: »Ernest Jones and their Premier Service Centre are not to be trusted, as they tried to trick me with a number of chicky tricks. I needed a new battery for my watch and they said it would take 6 weeks to get my watch back. They tried to sell me a full service costing £350 and when I refused they tried to sell me a watch about same price, which I also refused. After leaving my watch with them to get just the new battery fitted, they called me after one week saying that there was a problem with my watch and it needed a full service and that it would simply not work with a new battery, as they tested it and it didn't work. This was a pure lie. After waiting for 6 weeks and no further call from them, I called them back and asked for my watch back and my money back and went to another service provider, who did change the battery in one week (instead of 6) for a quarter of the price and the watch is working perfectly now with its new battery. Ernest Jones is simply not to be trusted and I am shocked to see a brand like Baume & Mercier associated with such dishonest merchants.
They're the worst sort.0 -
I can't take the op seriously after that.
Chicky tricks? Can anyone enlighten me?0 -
I think the OP means cheep tricks, or maybe fowl play ?0
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seashore22 wrote: »I can't take the op seriously after that.
Chicky tricks? Can anyone enlighten me?I think the OP means cheep tricks, or maybe fowl play ?
I did wonder about chicks tricks but assumed as I am older, that it is some sort of youth speak and therefore beyond me.
Having read it again it might be 'cheeky tricks' which doesn't sound half as interesting.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
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