can I claim and How

sun73

ronb62 wrote: »

I bought a car (in 2000) for my wife back when I was working (before enforced retirement- ill health). It was from a Car dealership (Caledonia in Crewe -now closed down about 2005). The finance was with Caledonia Motor group (Manchester - previously (pre 1995) called Automotive and Financial Group) The agreement had several options I didn't understand and I certainly wasn't offered any cooling off period. The car was subsequently traded in to a Local Ford Dealer when my wife changed her car. I think it may well have had PPI. Can I claim with no more information than this? No paper work, it was thrown out after trading in. If a claims company might help who would be the best suggestions?

I had a look at the FCA register and it mentions that a business called Itc Compliance in Bristol handles complaints on behalf of Caledonia Motor Group.

You could try them but you really need to find some proof of payment, like bank statements showing the loan reference number and direct debits, unless ITc can locate the details for you.

Also, if the loan was set up with a single, upfront PPI premium you can use this as grounds for complaint.