Vent Anchor Mobility

Suzial

Has anyone had dealings with Anchor Mobility in Cambridge?

A sales person visited my Father in Law last year and sold him a bed for £4000, at the time he was very ill and unable to make rational decisions, which was very obvious.

My Father in Law is now in a nursing home, he did not take delivery of the bed as he went into hospital shortly after buying the bed.

We have tried contacting Anchor more times than we can remember and sent letters registered post. As you we have had no communication from Anchor.

My Father in Law was taken advantage of by the sales person and we would like his money back.

If anyone can give some advice I would be very grateful.

Al & Sue

lincroft1710

Did your FIL pay the full £4K upfront? If not and it was a deposit, how much?

sheramber

Did your FL arrange an appointment for the salesman to call or was it a cold caller?

When was the order made?

What was the delivery date? Have they tried to deliver the bed?

hollydays

https://www.suffolk.gov.uk/council-and-democracy/council-news/show/manager-of-mobility-company-guilty-of-aggressive-tactics


At that court they

"They also agreed to tape and transcribe sales meetings so that Trading Standards could view them at a later date."


David waters


http://www.thisismoney.co.uk/money/experts/article-3952548/TONY-HETHERINGTON-Lock-traders-chair-chaos.html

Babraham cambridge Cambridgeshire

hollydays

"As I revealed then, Westminster Recliners is now a limited company but before that it was a trading name used by Mobility UK Limited. Not that this makes much difference, as the business is run by a father and son team, David and Oliver Waters, of Felixstowe in Suffolk.
David was also a director of the similar UK Mobility Direct Limited, until he stepped down earlier this year, to be replaced by Oliver. David has recently set up yet another similarly named business, Anchor Mobility Limited."

hollydays

Suzial here is a previous thread about them
https://forums.moneysavingexpert.com/discussion/4837515

Also according to companies house they have some sort of charge with leasing company
Akira financial limited of Ipswich

Suffolk court case

https://suffolktradingstandards.wordpress.com/tag/westminster-recliners/

"Oliver Waters, 26 of Manwick Road, Felixstowe, who manages the company, was sentenced for offences under Consumer Protection legislation to an 18 month conditional discharge meaning that if he commits another crime, then he can be sentenced for the aggressive practice and any new offences. In addition Oliver Waters and the company were ordered to pay their legal costs of £86,000."

Suzial

He paid the full amount by cheque on the day.

Suzial

Hi my father in law arranged the apt, so wasn't a cold call

hollydays

You need to contact trading standards and action fraud

Suzial

Hi holly days, can you recommend the next course of action please, we are at a loss and feel very upset for my elderly father and mother in law.

Thanks

hollydays

If you have read all the links above you can see what other people have done.
Contact trading standards they are well aware of these people
Please let us know what happens