why is my credit card not accepted?

Geoff1963

Many years ago, I bought a souvenir video at the Grand Canyon with a UK card. The person in front of me had their American Express card rejected.

The trouble with car hire companies, is that they delegate a lot of authority to the local branch ; so you don't know that any particular payment method will be accepted, until you are driving away.

eddddy

There are a few references around the web to Enterprise not accepting unembossed credit cards, so it's worth checking. For example:

All major Credit and Debit cards (excluding Solo, Visa Electron, Diners Club and all unembossed maestro/debit/creditcards) are accepted.

Link: https://www.vroomvroomvroom.co.uk/terms-and-conditions/united-kingdom/enterprise/

agrinnall

It seems bizarre to me, how would they even know whether the card is embossed or not? How often do you actually let a seller handle your card these days, you put it into the Chip & PIN terminal yourself, and it will only care about whether it can read the chip.