We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is this identity theft?

Options
I'm not sure if this is the right board but I don't know where else to put it.

I got an email this morning from a company I've never heard of, and when I google, I can't find them. It was an order confirmation. It had my full name and my old address. The house number wasn't there but the rest was correct. It gave no details of this order, just a link to click for more information. I don't want to click that.

Now I'm getting paranoid about identity theft. Could anyone advise me on what to do? Am I right to be worried? I can't understand how they got all these details.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Those details would be widely available.

    What is the company name?

    Have you checked your credit files?
  • ripplyuk
    ripplyuk Posts: 2,939 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The email it came from is customer feedback @ rpluim.com and the link for more info says knodetree.com.

    I usually order the statutory reports once a year from the credit reference companies so I haven't checked online. I should probably sign up now.

    Would someone have sold them my details?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'd just bin it. Check your files, but it looks like your normal 'click here for a free virus'.

    There's a dozen ways they could have got your details.
  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As per the above, it's just a standard attempt to get you to install some lovely viruses onto your machine - nothing as serious as ID theft.


    For future reference, if you hover your mouse pointer over the link it wants you to click ( just hover over it, don't actually click ), you'll see in the status bar ( usually at the bottom of your screen ) the real web address that it's going to direct you to. Odds on you'll see that it's some sort of gobbledygook address.


    Just bin it and don't worry about it.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.