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How long till my friend is a "new customer" again

Hi all
My friend has a HSBC account but wants the HSBC switching incentive - if he switches away and later switches back how long would he have to be gone for to be a new customer please?

Also curious about other banks

Comments

  • castle96
    castle96 Posts: 3,010 Forumite
    Part of the Furniture 1,000 Posts
    Don't know, but 25 years after closing a First Direct account, they would not consider me a 'new customer' !
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    First Direct (owned by HSBC)
    "Sorry, we can only offer this to people who haven't previously held an account with us,..."

    http://www1.firstdirect.com/1/2/banking/switching-bank-accounts#at-a-glance

    From what I have read in these forums they mean exactly that.
  • eskbanker
    eskbanker Posts: 38,022 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The HSBC offer isn't as strict as FD's but "is only applicable to customers who are not existing HSBC current account holders on the date of application (and have not been since 1 January 2015 )", so anyone who has an HSBC current account at the moment won't be eligible.

    Eligibility criteria for other banks' switching incentives will naturally vary but are easily checked (like this one) by clicking a couple of times from their home pages!
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Hi all
    My friend has a HSBC account but wants the HSBC switching incentive - if he switches away and later switches back how long would he have to be gone for to be a new customer please?

    Also curious about other banks

    Why don't you just berate him for his financial naivety - oh, and include yourself whilst you're at it.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 21 June 2017 at 12:04AM
    The answer is probably years!....and who knows what they would offer in the future.
    Have a careful look at the Halifax tv advert it mentions you can't have the switching gift if you have already had one since 2012
    Others probably have the same kind of rules.
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    Bigadaj - uncalled for
    Others - thank ye
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Bigadaj - uncalled for

    Totally called for given what you have posted in your Cedit Unions thread.
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    The more political views people may disagree with but why would I berate my friend who is doing more than most would?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
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