BT Sport

Al_Ross

I haggled for a better deal back in March. I have Infinity 1,BT Sport and phone line.

Back then I got an email confirmation with the new ongoing prices and cost for BT Sport shows £0.00. The BT operator also informed me that new contracts taken out after the 1st of January would not be subject to any of the price increases.

I received an email a few days ago saying my Sports Package was going up to £3.50 a month. Can they legally do this?

TadleyBaggie

Seems it might have been free for 3 months only, what does the contract you agreed to say?

Al_Ross

From my email dated 24.02.17

Ongoing charges for this order



Line Rental £0.00
Broadband and Calls £47.49 Yet to discover BT TV? See bt.com/bttv for a great TV service Special offer discount £-21.50 Your special offer discount lasts for 24 months BT Sport Pack £0.00
Total ongoing charges for this order £25.99
Our prices and terms may change at any time while you're in contract with us. We'll let you know about any important changes before they happen.
You might have paid for some of this already.
About your BT Sport charges

You'll get a discount on full price BT Sport while you're within the minimum term of your BT TV and BT Broadband contracts. To keep that price, you'll need to renew these contracts when they run out. If you don't, you'll lose the discount and start paying £6 a month. We'll let you know if the price changes.