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Help - Viagogo seller
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chetman
Posts: 9 Forumite
I have just had the sale of my tickers for the Green Day gig for British Summertime this summer on July 1st cancelled.
The sale had been agreed and I was waiting for the tickets to arrive. I clicked on "report a problem" as I cannot find a UPS envelope (which the instructions said i need) despite visiting numerous recommended shops in my local area. I just needed advise on how to send the tickers.
Now i have an email from them telling me the sale is cancelled and that I will be charged £40 admin fee!!
I have tweeted and sent them an email but i see a lot of people have issues with their customer services not contacting them back!!
Is there anything anyone can suggest i can do?
Thanks
The sale had been agreed and I was waiting for the tickets to arrive. I clicked on "report a problem" as I cannot find a UPS envelope (which the instructions said i need) despite visiting numerous recommended shops in my local area. I just needed advise on how to send the tickers.
Now i have an email from them telling me the sale is cancelled and that I will be charged £40 admin fee!!
I have tweeted and sent them an email but i see a lot of people have issues with their customer services not contacting them back!!
Is there anything anyone can suggest i can do?
Thanks
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