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Letting Agent not giving Landlords deposit back

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Comments

  • Pixie5740
    Pixie5740 Posts: 14,515 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    Does your OH realise that he's not entitled to betterment? In other words he doesn't get new for old and he's had at least 5 years use out of whatever items he thinks he can claim for?

    You say the tenant only gave a weeks notice but if she was moving out at the end of a fixed term she wasn't legally obligated to provide a set amount of notice.

    As for the timescale, I'm surprised that a tenant who moved out in October 2016 is only just trying to get her deposit back now. If the letting agent doesn't get the evidence to DPS on time then DPS can just return the deposit to the tenant.
  • MrsJam
    MrsJam Posts: 134 Forumite
    Hi

    Yes, he realises there will be some wear and tear.

    Amongst other things, there were doors off hinges, kitchen doors missing, broken oven, quality carpets replaced by cheap lino and the property left in a very dirty state.

    She didn't move out at the end of a fixed term, contract was up for renewal in December of that year.
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