CapitalOne DD and Service

betchi

I'm thinking of signing up with Capital One and I'd be grateful if anyone can tell me:
- Do they make it easy enough to set up monthly DD to transfer the entire amount? I don't want any debt on the card.
- What's their call centre service and website like?

Thanks

Stephen_Leak

betchi wrote: »

I'm thinking of signing up with Capital One and I'd be grateful if anyone can tell me:
- Do they make it easy enough to set up monthly DD to transfer the entire amount? I don't want any debt on the card.
- What's their call centre service and website like?

Thanks

I had no problems whatsoever setting up a DD for the full amount. However, I have therefore had no reason to contact their customer service centre.

Their website seems to meet most of internet website design and usability guru Jakob Nielsen's requirements for clarity and usability. The only odd thing is that it always takes me two attempts to input my password.