MSE News: Admiral rapped by regulator over inaccurate auto-renewal letters sent ... 16 June 2017 at 1:30PM edited 16 June 2017 at 4:32PM in Insurance & Life Assurance 6 replies 1.7K views

Former_MSE_Ben_S

Admiral rapped by regulator over inaccurate auto-renewal letters sent to customers ...

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’ Admiral rapped by regulator over inaccurate auto-renewal letters sent ... '

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molerat

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csgohan4

you get what you pay for

Ectophile

csgohan4 wrote: »

you get what you pay for

How is this relevant to Admiral sending out misleading renewal notices?

csgohan4

Ectophile wrote: »

How is this relevant to Admiral sending out misleading renewal notices?

Do you see it with the others? Why only the cheapest companies have issues such as this as well as charging large amounts of admin fees just to change address for example?

paddyandstumpy

It's called an explicit cost basis

14MonacoCasino

My car insurance with admiral was due for renewal mid September. I called them to say do not automatically do this - it was a considerable increase - and to ask for e-mail confirmation. As no e-mail was forthcoming I e-mailed them, and did recieve a reply on 24/08/17 confirming that policy would not automatically renew and be classed as cancelled.

No surprises on this forum - they attempted to renew at the new higher price. The only reason it didn't happen was due to having a new credit card number - the old card was declined. I had a posted letter from admiral now followed up by e-mail stating that they had insured me and I was breaking the law if uninsured.

In my experience Admiral are very unhelpful as a 'system' issue would not happen three times over. Avoid them.