Npower or SSE?

2013yearofthehouse

footyguy wrote: »

Out of interest, what were those numbers (and other details) you crunched?

14000kwh gas
2000kwh elec
No E7/IGT
They live in Hampshire.
Included cashback (although not guaranteed I know)

teddysmum

Smodlet wrote: »

I am currently debating how much I would need to save to make it worthwhile switching supplier, given the hassle it can be. So far the best saving I can make is £17 per year for dual fuel; just not worth it, is it?

I had a situation,2 years ago, where the saving was £6. However, even these savings are not guaranteed, as you never use exactly the same amount of energy each year.

footyguy

2013yearofthehouse wrote: »

14000kwh gas
2000kwh elec
No E7/IGT
They live in Hampshire.
Included cashback (although not guaranteed I know)

I've crunched those numbers and had to look a long way down the list to find either nPower or SSE :huh:

So I think the answer to your OP is neither

nPower comes out at £793 pa and SSE £794pa (less possible cashback)

Or you could simply go for Oneselect Secure 1 Year Fixed
or Green Network Energy GNE Italian Touch 12 Month Fixed V6 both at £753pa (and no need to worry about possible cashback)

Or if you really wanted cashback (as it seems you are doing this for someone else :cool: ) then why not Toto TOTO Discount Variable Saver at £781 pa ?

Or if you were to go seperately (and want possible cashback) then:
Gas - daligas daligas One Fix Spring 17 @ £462pa
Electricity - Bristol Energy My Local Tariff 1 Year Fix Issue 6 Paperless Bill £312 pa
Total - only £774 pa (less possible cashback for each)

Source: energyhelpline

Personally, I would take MSE Martin's advice and not base any decision on possible cashback

Otherwise, I think it has to be nPower as quidco offer £60 possible cashback, whereas it's only £46.50 for SSE (so really not worth the risk based on other options available)
If you are using quidco, don't forget their highest cashback guarantee

What confuses me is that you start off talking about cost, then in post#7 you say you are "asking from a customer service/experience point of view" and now you are considering possible cashback in your decision making process, it seems it's all about the money again... :huh:

2013yearofthehouse

footyguy wrote: »

I've crunched those numbers and had to look a long way down the list to find either nPower or SSE :huh:

So I think the answer to your OP is neither

nPower comes out at £793 pa and SSE £794pa (less possible cashback)

Or you could simply go for Oneselect Secure 1 Year Fixed
or Green Network Energy GNE Italian Touch 12 Month Fixed V6 both at £753pa (and no need to worry about possible cashback)

Or if you really wanted cashback (as it seems you are doing this for someone else :cool: ) then why not Toto TOTO Discount Variable Saver at £781 pa ?

Or if you were to go seperately (and want possible cashback) then:
Gas - daligas daligas One Fix Spring 17 @ £462pa
Electricity - Bristol Energy My Local Tariff 1 Year Fix Issue 6 Paperless Bill £312 pa
Total - only £774 pa (less possible cashback for each)

Source: energyhelpline

Personally, I would take MSE Martin's advice and not base any decision on possible cashback

Otherwise, I think it has to be nPower as quidco offer £60 possible cashback, whereas it's only £46.50 for SSE (so really not worth the risk based on other options available)
If you are using quidco, don't forget their highest cashback guarantee

What confuses me is that you start off talking about cost, then in post#7 you say you are "asking from a customer service/experience point of view" and now you are considering possible cashback in your decision making process, it seems it's all about the money again... :huh:

Yes, I'm doing it for someone else. Cashback is for them, not me!

Npower is £733 with cashback
SSE is £748 with cashback (or £746)

Both cheaper than the £753 or £781 (or £751 with cashback)

I appreciate cashback shouldn't be relied upon and, that without it, yes of course £753/781 is cheaper than £793/794, but the couple I'm switching for aren't keen on switching to a company they've not heard of (although could possibly be persuaded if it was a large saving) and so are happy to take the risk with the cashback, especially since if it does come through, then it is cheaper overall. They paid £675 for the last 12 months and the nearest to switch to within EDF is £987, so trying to save them as much money as possible without switching them to a company they are not comfortable with

So.....with them having decided on Npower or SSE or waiting, that's why I was only asking from a customer service point of view, which company (or both) others would recommend or avoid and that is what I have received both here and via PM, so I've received the responses I was looking for, thanks

snoman

Similar situation here. Been with EDF for a couple of years and with Npower (what a disaster!) before. Have been happy with EDF until being presented with a ludicrous price increase, despite wholesale energy costs barely changing over several years. Have had a much better quote from SSE, so will probably give them a try.

snoman

Have now managed to get a much better quote from EDF, so staying with them.

Bigphil1474

Snoman - would be interested to know what tariff at EDF you got - checked at the weekend and their cheapest tariff is £250 a year more expensive for me - currently on Blue+Price Promise July 2017.
Can't understand their per unit price this year as leccy is up by 44% and gas by 59% against my current deal, which I only took up last year, although daily charges are the same. Cheapest EDF I can find is 14.95p per kWh electric and 3.052p per kWh gas (compared to my current 10.38p and 1.905p respectively).

Smodlet

BigPhil1474, those new prices suck compared to several I can get now, notably from EDF, nPower and the Co-op. It does depend on where you are in the country, of course but hope you find a better deal than that. I, too am loathe to let go of my current, very good tariff but it also ends in July so needs must. Good tariff hunting.

snoman

Bigphil1474 wrote: »

Snoman - would be interested to know what tariff at EDF you got - checked at the weekend and their cheapest tariff is £250 a year more expensive for me - currently on Blue+Price Promise July 2017.
Can't understand their per unit price this year as leccy is up by 44% and gas by 59% against my current deal, which I only took up last year, although daily charges are the same. Cheapest EDF I can find is 14.95p per kWh electric and 3.052p per kWh gas (compared to my current 10.38p and 1.905p respectively).

My new tariff is: "Simply Fixed Aug 18" arranged via the recent Daily Telegraph Big Energy Switch.

Elec: 12.432p and Gas: 2.885p.

Smodlet

Without knowing the standing charges, if any it is difficult to make a meaningful comparison but I can do better than that on the unit charges with nPower and Bristol Energy, that I know of.