Elderly Disabled Mum - How to Withdraw Money?

Anthorn

dollydiva wrote: »

Mum has savings (around 13k) in her regular saver account with Lloyds and wants to close this account and withdraw her money to share out amongst the family.

Problem here is that she's housebound and can't make it into a Lloyds bank and she has no regular bank account -just this Saver account.

How can she withdraw her money? I can't for the life of me see how it can be done?

What do you mean by "housebound"? Or to put it a different way why is it she cannot go out and visit the bank herself?

The Royal Voluntary Service provides a transport service for elderly people staffed by volunteers which could be active in the area your mother lives in. It's not free but in my experience is a lot cheaper than using a specialised taxi service which provides for example assistance with a wheelchair.
https://www.royalvoluntaryservice.org.uk/get-help/getting-out-and-about

Or accompany her yourself in a taxi.

GingerFurball_2

xylophone wrote: »

Are you suggesting that an 86 year old customer of the bank would not be permitted to open a bank account, register for internet access and use it in the normal way?

No, try reading what I wrote again.

xylophone

No, try reading what I wrote again.

If I (not aged 86), opened an account with one of my existing providers, registered for internet access, moved money from an existing savings account into my new account and made bank transfers to various nieces and nephews, would I trigger a Fraud investigation?

Would I trigger a Fraud investigation if I drew cheques in their favour?