Dwr Cymru/Welsh Water

Oakdene

I am on a water meter at my house, in which me & my daughter live we do not use water excessively & have the tap off when we brush our teeth. I popped a BluLoo into my toilet & it ran out in 3 days (as in the water wasn't blue anymore). I had a plumber who said basically there was a tiny, but constant, flow of water from the cistern into the bowl which he fixed.

I received my estimated bill which was £140 ish so I called up with an actual reading. They recalulated my bill & it came to £263.35 for 6 months usage :eek::eek:

I remarked that this was high & explained there was only 2 of us in the home (& my daughter is away every other weekend). I did mention we had the toilet repaired & they said they would refer it to thier manager to see if an allowance could be put on the account.

Just had a call to say that they are pleased to inform me that they have granted an allowance on the account & my new bill for the 6 month period is £114.37

Diolch Dwr Cymru :T:T

Tahlullah

Excellent not for profit service.

I am forever astounded how cheap my water bill is compared to my other bill in Yorkshire.

daveyjp

Yorkshire Water rang my parents as they noticed high useage. Sure enough a slight toilet leak just like the OP. No charge for the extra used.

A few years ago a housing association found the majority of homes which showed increased water useage had poorly fitting centre flush toilet mechanisms.

daytona0

Pam nad oedd gadw gyda dim ond un iaith yn eich llinyn? Byddai wedi gwneud mwy o synnwyr. Beth bynnag, mae'r da yn arwain.

EDIT: oh dear, never trust a translation tool....

Lord_Baltimore

daytona0 wrote: »

Pam nad oedd gadw gyda dim ond un iaith yn eich llinyn? Byddai wedi gwneud mwy o synnwyr. Beth bynnag, mae'r da yn arwain.

EDIT: oh dear, never trust a translation tool....

Don twor rybe hap us