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Gladstone brooks

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Calum101
Calum101 Posts: 2 Newbie
in Reclaim PPI & other insurance
Gladstone brooks done a ppi claim for but the bank contacted me directly with a settlement, will I still be due money to Gladstone brooks.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Most certainly.
  • theirmum
    theirmum Posts: 65 Forumite
    PPI Party Pooper
    Yes, as they did the work to get the settlement. They will send you an invoice which you will need to pay as you signed an agreement with them.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Calum101 wrote: »
    the bank contacted me directly with a settlement, will I still be due money to Gladstone brooks.
    Expect their bill to land on your doormat very shortly...
  • Calum101
    Calum101 Posts: 2 Newbie
    It was years ago I put the claim in, any idea what they charge.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It'll be on the terms you signed, alternatively, ask them.

    The exact answer will be somewhere between 'loads' and "christ, how much?"
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Calum101 wrote: »
    It was years ago I put the claim in, any idea what they charge.
    If it truly was "years ago", the letter of authority to represent you in PPI complaints may have expired. Unfortunately, the only way to be sure is to ask them.

    Charges are on their website.
  • -taff
    -taff Posts: 15,345 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you originally complained using them [years ago?], and were rejected, and then the bank did another independent inquiry, and decided to uphold your complaint, then, no, you don't owe them anything.
    Non me fac calcitrare tuum culi
  • RichL74
    RichL74 Posts: 938 Forumite
    Eighth Anniversary 500 Posts Combo Breaker
    25% plus VAT.
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