Parking eye parking ticket appeal advice

MidgeyH

Hi can anyone help?
I Received a parking ticket today for a vehicle i am keeper of. The vehicle and driver arrived at 2.27 but the car park machine was broken, The driver queued for over 5 minutes, tried the machine and Input reg a few times and it didn't work. Went back to the car and had to download the parking app, register the car and card and go through the process of all of that. So it took 14 minutes to get a ticket. The ticket started at 2.41 and ended at 5.41. Driver got back to car at 5.41 when the ticket ran out. Driver and passengers then packed all beach stuff away, got into the car and then drivers partner had to do his insulin injection. The car left the car park at 5.52. So officially did buy a ticket for the amount of time that driver and passengers were away from the car. Can anyone shed any light on appealing?

System

Who issued the tickets?

MidgeyH

Parking eye

Redx

just follow the BPA advice in the NEWBIES sticky thread, each of you appeal separately using the blue text appeal "as is)

no disclosing who the driver was, so appeal as KEEPER , not as driver on their website

Quentin

You need to edit your OP where you identified the driver


if you have inadvertently used your real name as your forum name then you also need to contact MSE ASAP and ask for it to be changed

MidgeyH

Sorry what do you mean? I'm new to all this!

Quentin

Only you know if your forum name is your real name! (You aren't allowed this under forum rules, but more pertinent to you is that the PPCs monitor this forum and can use your posts against you)


Throughout here everyone is advised never to reveal who the driver was. You have done so in your Original Post (OP)


Thus any attempts by you to not identify the driver will be scuppered if the PPC ties you into this thread!

MidgeyH

Is that better Quentin?

MidgeyH

I have a question about this part of the letter. This isn't what is being contested. What is being contested is the time it took to leave the car park and to be able to get a ticket as their machine was broken. Should that be put that in or just keep the letter as is?

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

Quentin

What letter is this?


You should only be using the appeal set out in the newbies faq thread if you are wanting to follow this forum's advice (as advised in #4 above)

MidgeyH

The letter is copied from the newbies thread as advised.