Ebay/Paypal not refunding me!

firbank

wealdroam wrote: »

Maybe using the self service machine was a mistake.

In my local PO, if one was so inclined, one can weigh the package, pay and get the postage sticker, remove contents and post the empty envelope in the box.

Of course I'm not for one minute suggesting you have done this, but just showing that it is easy to get a receipt from a self service machine which shows a weight which is different to that posted.

Theres a member of staff standing about for all transactions so that would be hard to do.

soolin

firbank wrote: »

Actually you just made me remember, I did about 2 weeks before contact a seller about a item that was not recieved, I didn't want a refund but seller gave me one, though I had proof of that as the seller sent recorded and the tracking itself said picked up from seller but then no further updates, I never asked for refund in fact wanted the item to arrive.

So that could of flagged it, if so I can see why its suspicious but at same time I never asked for refund and theres proof it wasn't received.

And I have lost claims in past talking about 2 years ago at previous proprety but wasn't suspended, again faulty item as thats the only time I generally open a case as with so many computer parts I buy its bound to have the odd failure.

That still shouldn't be enough to go straight to suspension- usually you get a severe telling off first, then a warning that you won't be covered by the buyers guarantee- a full suspension is usually only if you trigger a fraud marker.

You need to retrieve the email telling you about the suspension, that will give a vague reason and might help work this out. Meanwhile, and as above don't use any other account on ebay to buy or sell, nor allow anyone in the same household or with any matching details to either.

soolin

PS- I have asked the board guides on this board if they wouldn't mind moving your thread to the ebay board so that others can assist as well.

missile

firbank wrote: »

It wasn't just the case, since a game was inside the case I should of implied the game was cracked too, I mean if it was just the case I would of just contacted seller and used a spare case.
.

If the disk was damaged, I can understand why you returned it.
PS: Nothing surprises me with EBay & Paypal.

Dizzy_Ditzy

Hi

I'm going to pop this on the eBay board as detailed above

Rosemary7391

Is it possible that the game fell out of the envelope en route? How did you package it?

firbank

That was my thought, as the seller claimed the label was intentionally damaged (to not show returns address) I put it in a small bubble wrap envelope and sellotaped the label on but it was a bit of a bodge job on label as sellotape got a little bit clumped in places.

ballisticbrian

By "receipt" do you mean "proof of posting" as I'm not sure how you would have a cash receipt when you purchased the postage off eBay?