We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Argos Click and Collect - Delivered but Argos say not there
Gary123456790
Posts: 638 Forumite
Hi all,
Firstly a big thanks to everyone for the information on this forum, i've read a lot and it has been really useful.
Now I have a problem that I have not seen on this forum - I sold and item and it was an Argos click and collect so I sent it to Argos using Yodel, with the reference number in the address (i've done them before and not had an issue in the past). Around a week later, the buyer raised a case (item not arrived) and said they hadn't received the notification to collect the parcel - I got them to check with Argos and they said it isn't there yet, however the tracking shows it is delivered.
What do I do now? It seems Argos have lost my item!
Thanks,
Gary.
Firstly a big thanks to everyone for the information on this forum, i've read a lot and it has been really useful.
Now I have a problem that I have not seen on this forum - I sold and item and it was an Argos click and collect so I sent it to Argos using Yodel, with the reference number in the address (i've done them before and not had an issue in the past). Around a week later, the buyer raised a case (item not arrived) and said they hadn't received the notification to collect the parcel - I got them to check with Argos and they said it isn't there yet, however the tracking shows it is delivered.
What do I do now? It seems Argos have lost my item!
Thanks,
Gary.
0
Comments
-
Gary123456790 wrote: »Hi all,
Firstly a big thanks to everyone for the information on this forum, i've read a lot and it has been really useful.
Now I have a problem that I have not seen on this forum - I sold and item and it was an Argos click and collect so I sent it to Argos using Yodel, with the reference number in the address (i've done them before and not had an issue in the past). Around a week later, the buyer raised a case (item not arrived) and said they hadn't received the notification to collect the parcel - I got them to check with Argos and they said it isn't there yet, however the tracking shows it is delivered.
What do I do now? It seems Argos have lost my item!
Thanks,
Gary.
Phone the Argos store , I've had to do this a few times as some items seem to get mislaid. If they confirm they haven't found it then go through to ebay CS and ask for the Argos team and they will sort it out.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Yes, phone the Argos store. If it isn't there, ebay will cover the loss as you have delivery to the store.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.2K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards