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DVLA Tax Refund Email - Scam?

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  • 1886
    1886 Posts: 499 Forumite
    A friend at work received the exact same but it was a text message. He showed me it and he clicked the link. It takes you to an incredibly believable fake website of the Direct.gov

    They wanted all of his bank details etc

    He texted them back and asked them to send him a cheque instead. Strangely they did'nt reply lol
  • jimjames
    jimjames Posts: 18,671 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I would also suggest contacting Actionfraud:
    http://www.actionfraud.police.uk/
    and tell them exactly what has happened.

    It can't be a coincidence that you received this e-mail at exactly the same time as you were expecting a genuine refund from the DVLA so it's possible that someone from either the dealership you purchased the car from or someone working at the DVLA are involved in the scam.

    It absolutely could be a coincidence. If you send out millions of emails, a few could well hit the right people. I get emails for multiple banks I have no account with but some people will be valid for.
    Remember the saying: if it looks too good to be true it almost certainly is.
  • wongataa
    wongataa Posts: 2,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tarambor wrote: »
    One thing I like about the mail client in Mac OSX is if you hover your cursor over a link it shows the true address.
    As far as I am aware all mail clients do this. All the ones I have seen on Windows do.
  • Giddypip
    Giddypip Posts: 132 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    Gov website says cheque can take up to 6 weeks from DVLA receiving form, if not received after that there are details of what to do.
  • jimjames wrote: »
    It absolutely could be a coincidence. If you send out millions of emails, a few could well hit the right people. I get emails for multiple banks I have no account with but some people will be valid for.

    Sorry I haven't replied to posts. I've been ill and only just got back on my feet. I'm always very wary of potential phishing scams and would have put this one down to coincidence BUT in the email it quoted the exact amount of road tax I had paid and the number of complete months worth of refund I was due to receive in £'s & p. Scammers couldn't have known this unless they had that exact information and that's what swayed me.

    I still haven't received a cheque either.

    Not jimjames quote, as above, but there were a couple of really condescending answers. If you haven't got anything useful to say I'd suggest saying nothing at all.

    Thanks to everyone else though.
  • Rover_Driver
    Rover_Driver Posts: 1,520 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 June 2017 at 11:38AM
    It is easy to find out when a vehicle licence expires (and so the refund), from the registration (vehicle check on the .gov website).
    What could be more worrying is how they had your details, if it was not a mass e-mail scam.
  • stockton_2
    stockton_2 Posts: 336 Forumite
    edited 1 September 2017 at 12:06PM
    Friend of mine sorned a vehicle on-line on 13th of june. She was required to input just two pieces of information: the vehicle registration number and the 11 figure reference number on the V5.

    It was dealt with very quickly. The DVLA seem to be very much on the ball.
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