School has cancelled trip but said they won't refund

LABMAN

NorthernLassie wrote: »

Thanks so much everyone who has replied, I'm new to the forum so I don't know how to use the thank you function but you've given me some really helpful advice and I feel more confident about asking the school for a refund.

You press a button that says 'Thanks'?....?

mije1983

NorthernLassie wrote: »

so I don't know how to use the thank you function

The 'thanks' button below the relevant post

Edit: Beaten to it!

NorthernLassie

Got it thanks

Wayhay2010

I'm in exactly the same boat. My child should have travelled to London last Wednesday but the trip got cancelled on Monday. I am also wanting to persue purely for the fact the decision was taken out of our hands and that the children where made to do lessons instead of having a bit of fun time on the days they should have been enjoying London. I believe that because our school did not issue any t&cs saying that the school has the right to cancel any trips without full refund I have a good case. The only thing is do I have to address this claim to the school or the council?

pinkshoes

Wayhay2010 wrote: »

I'm in exactly the same boat. My child should have travelled to London last Wednesday but the trip got cancelled on Monday. I am also wanting to persue purely for the fact the decision was taken out of our hands and that the children where made to do lessons instead of having a bit of fun time on the days they should have been enjoying London. I believe that because our school did not issue any t&cs saying that the school has the right to cancel any trips without full refund I have a good case. The only thing is do I have to address this claim to the school or the council?

Who organised the trip?

Who did you pay your 'voluntary contribution' to?

Who made the decision to cancel and on what grounds?

Johno100

Wayhay2010 wrote: »

I'm in exactly the same boat. My child should have travelled to London last Wednesday but the trip got cancelled on Monday. I am also wanting to persue purely for the fact the decision was taken out of our hands and that the children where made to do lessons instead of having a bit of fun time on the days they should have been enjoying London. I believe that because our school did not issue any t&cs saying that the school has the right to cancel any trips without full refund I have a good case. The only thing is do I have to address this claim to the school or the council?

Is the school still under the councils remit or like many now part of an academy chain? If it is still council then I'd complain to the school, your local councillor(s), the Local Education Authority and cabinet member/chair of the education committee.

Le_Kirk

The complaints procedure at schools should be three stage. If, following your complaint you are not satisfied with the response, you are offered a meeting with a senior member of staff (possibly head teacher). If no satisfactory outcome you should be offered a hearing in front of a Governor panel at which you can put your case. Governors can call upon "witnesses" i.e those that made the decision to cancel. Governors should be fair, equitable, use the process of natural justice as their guide lines and not just take the school's side.

steampowered

Personally, I would let this one go.

I think it is a bit silly that the school cancelled the trip. But it is also understandable, especially if parents expressed concern.

Any money you claim won't be reimbursed by the government. It will be coming directly out of that school's budgets.

If you and other parents push hard for refunds in cases like this, the school will be less likely to organise school trips in future. The school simply won't approve school trips if they result in money coming out of the school's budget.

AndyPix

steampowered wrote: »

The school simply won't approve school trips if they result in money coming out of the school's budget.

Or they will think twice about cancelling them , basically waving bye-bye to parents hard earned money


Some parents are on tight budgets too you know !!

angryparcel

steampowered wrote: »

Personally, I would let this one go.

I think it is a bit silly that the school cancelled the trip. But it is also understandable, especially if parents expressed concern.

Any money you claim won't be reimbursed by the government. It will be coming directly out of that school's budgets.

If you and other parents push hard for refunds in cases like this, the school will be less likely to organise school trips in future. The school simply won't approve school trips if they result in money coming out of the school's budget.

The cancelled without reason and parents wanted the trip to go ahead, so yes the school should refund parents and if it comes out of school funds then that is the schools fault.