Tesco credit card fraud

hubb

Today I was made aware of an online groceries transaction for almost £200 that was made with my card. When I told Tesco fraud (who contacted me) that it was not with my blessing they have stopped the card and now I can't use it. More the point, what will happen to the scumbag who has tried to use my card at the other end of the country for a groceries deliver ? The store has been informed by Tesco that it was an fraudulent purchase but I have the feeling that the culprit won't be brought to justice. Pretty dense of them to have an item delivered with stolen card details to an address really

What worries me is how they got my details and managed to change the password. I have used the card online but with reputable stores.

phillw

hubb wrote: »

More the point, what will happen to the scumbag who has tried to use my card at the other end of the country for a groceries deliver ?

I've had a few cases of fraud over the years and only once did they let slip that someone had been caught with my details in their possession. I think I managed to get put to someone who normally deals with the police and for some reason they thought that was who I was. When I told them who I was then they completely changed.

I assume that they would have given someone elses address (who will be out) and then wait for the driver and then "get home" and sign for the delivery on the door step. If the fraud was discovered before the delivery was attempted then they might have called the police, but if not then it's likely they will never be caught.

eskbanker

hubb wrote: »

what will happen to the scumbag who has tried to use my card at the other end of the country for a groceries deliver ? The store has been informed by Tesco that it was an fraudulent purchase but I have the feeling that the culprit won't be brought to justice.

The victim of the fraud (i.e. Tesco) won't be under any obligation to tell you what, if anything, happens from here with regard to any investigation they choose to pursue....

takman

hubb wrote: »

Today I was made aware of an online groceries transaction for almost £200 that was made with my card. When I told Tesco fraud (who contacted me) that it was not with my blessing they have stopped the card and now I can't use it. More the point, what will happen to the scumbag who has tried to use my card at the other end of the country for a groceries deliver ? The store has been informed by Tesco that it was an fraudulent purchase but I have the feeling that the culprit won't be brought to justice. Pretty dense of them to have an item delivered with stolen card details to an address really

What worries me is how they got my details and managed to change the password. I have used the card online but with reputable stores.

What password did they change? The Mastercard SecureCode one?

hubb

takman wrote: »

What password did they change? The Mastercard SecureCode one?

It would be the Tesco password for card usage.