Zog is missing from CEC

SpotlandRules

Trying to update my new gas provider, but as you can see ZOG does not seem to exist

Former_MSE_Laura_B

Hi SpotlandRules,

I'm afraid I can't see the image you attached, but I've checked from our end and it looks as though Zog is included in the drop down list of suppliers on Cheap Energy Club.

If you're still having trouble finding it, could you drop us an email to energyclub@moneysavingexpert.com so that we can look into this further for you? We should be able to see your image too if you send it to us in an email.

It might also be worth checking that you've not selected that you're on a dual fuel tariff. Zog is a gas-only supplier and so wouldn't be available to select as a dual fuel supplier.

Hope this helps.
MSE Laura

SpotlandRules

That could be it. Thanks

I was on Dual Fuel with Scottish Power and have just moved over to Eon and Zog. My electricity is still showing as transferring.

I will leave it until you confirm my transfer over to Eon,

Thanks for your reply

System

SpotlandRules wrote: »

I will leave it until you confirm my transfer over to Eon,

You may have a long wait as CEC is nothing more than a referral/comparison site. If there is cashback involved, then your switch may show as 'in progress' for 3 months. I would check my E.oN online account if I were you. Zog usually responds to e-mail queries in minutes. As you know, Zog does not have online accounts.

SpotlandRules

Yes, the EON switch has gone over smoothly. Can start to enjoy may savings and not have to be a mean now with my usage,