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ebay authorised return although item was as described
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Have you tried PHONING ebay and seeing if they will intervene? You MIGHT just get someone with some common sense...Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
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A lesson learned by the OP0
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Sent you a pm.0
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Hi sorry for hi jacking another persons thread but would appreciate some advice myself, I know soolin in an expert in these things, I sold a kindle in working order, I had won it in a competition and hadn't used it , so I charged it before selling and all was fine, 36 days later the buyer has said it won't charge for him and wishes to return, ebay have said it's too late for their rules but paypal have frozen the value of the transaction , what's the probability of the buyer getting a refund from my PayPal account without eBayThe person who never makes a mistake never learns anything.0
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They wont just do that, the buyer would have opened a case which will be under escalations in your PP account, you need to read that and respond. If you dont then yes the buyer will win and the money will be taken from your PP accountpaypal have frozen the value of the transaction , what's the probability of the buyer getting a refund from my PayPal account without eBay0 -
angryparcel wrote: »They wont just do that, the buyer would have opened a case which will be under escalations in your PP account, you need to read that and respond. If you dont then yes the buyer will win and the money will be taken from your PP account
Thanks for reply, I called ebay and they have said as it over the 30 days he has left it too late for a refund, which he is aware of, but when I go into paypal it just says to log into my ebay to resolve, so will paypal overrule ebay and refund anyway.The person who never makes a mistake never learns anything.0 -
give Paypal a call and explain to them and see what they say. they are great over the telephoneThanks for reply, I called ebay and they have said as it over the 30 days he has left it too late for a refund, which he is aware of, but when I go into paypal it just says to log into my ebay to resolve, so will paypal overrule ebay and refund anyway.0 -
angryparcel wrote: »give Paypal a call and explain to them and see what they say. they are great over the telephone
I agree, I would give PayPal a call and don't let this slide.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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