Student Loan Payment Mistake. How can I claim back money paid to a student loan?

portoman

Hi

I got my loans in 1993 and I am paying my loans back direct to Erudio (one of the organisations that bought some of the loans), so I any money is not taken from any salary I have. However, my new employer has made a mistake and ignored or just not checked my employment form, and so £150 has also been debited for a student loan. So basically this month, I paid the money myself and they have also, mistakenly, received money from my salary. So money has been paid twice.

Initially I telephoned Erudio who said they haven't asked for the money to be paid to them (well no, the money has been debited due to payroll mistake), and the payroll dept where I work said they cannot claim the money back.

So what can I do - can I get the money back ? Will the student loan company (how many are there??), have a record of them receiving the extra money ? Would this be Erudio ? Does it go direct to the HRMC??

Thanks in advance

sheramber

The money is paid to HMRC. You need to contact them.

Starrystarrynight1

...and make sure your payroll department uncheck the student loans box in time for next month's pay run!