Hire Van Damage

imp566

You all seem to be missing my point - I understand and accept that I am liable for a £500 excess to cover the repair, any cost over that would be covered by their insurance. My question is, having paid up, do they have to spend that money and have it repaired, or can they legally trouser the money and ignore the damage?

AdrianC

imp566 wrote: »

My question is, having paid up, do they have to spend that money and have it repaired, or can they legally trouser the money and ignore the damage?

That question has been answered.

No, they do not have to repair it. They can accept the hit to the value instead.

If you don't like that, don't bend rentals.

vikingaero

AdrianC wrote: »

That question has been answered.

No, they do not have to repair it. They can accept the hit to the value instead.

If you don't like that, don't bend rentals.

Agree with Adrian.

(1) A clean undamaged van may be worth £10,000. You damage it, they repair it for £500+ and it's still worth £10k.

(2) They don't repair it and the van is only worth £9,500. It's their choice.

davidwood123

OP, if i come round to yours, kick the side of your car in, pay you £500 for the damage but you never fix it then sell it on.......am I entitled to my £500 back?

JohnM5206

But in the case where the hirer has external damage insurance which requires invoice in order to reclaim the money paid to the hire company or tyre fitter then it is reasonable to require that they produce to the hirer an invoice for the costs the hirer has been charged for.
I did this with Enterprise a few years ago when they charged me for damage (done whilst parked) and I obtained an invoice for the repair cost which was repaid by the hire loss insurer

forgotmyname

You could have got the van fixed before you handed it back.

Would it have cost less than £500?

[Deleted User]

I prefer indie back street van hire companies, you rock up pay the fee for the hire period and away you go. No 'credit card only' nonsense or huge deposits.

Yeah the vans are 7+ years old and beat up but who cares when you only need it for a few hours to move some furniture or do a tip run.

When you rock back up with the van they take the keys off you and barely check the fuel level before saying good good and waving you on your way. Good luck with them proving any damage in the future amongst the 100s of scratches, dents and indeed rust already on the van. :beer: