MSE News: Parents face fines as 'inaccessible' website leaves them unable to pay... 2 June 2017 at 5:05PM edited 5 June 2017 at 11:20AM in Benefits & tax credits 2 replies 1.4K views

Former_MSE_Ben_S

Parents who've signed up to new Tax-Free Childcare scheme say they can't access cash saved to pay nursery costs...

Read the full story:
'Parents face fines as 'inaccessible' website leaves them unable to pay childcare providers'

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LizPhillips

This story almost makes me glad that they are still 'considering my application' 6 weeks later! Website hardly ever up, helpline hardly ever answers and when I do get through staff say it could be months before my application is looked at. At least I won't be getting fined or p***ing my childminder off.

Annie_Clark

The system seems to be working now, it hasn't crashed on me over the past week or so. At some point it was unavailable for ~ 1 day due to scheduled maintenance and after that it seemed to work fine.