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MSE News: Parents face fines as 'inaccessible' website leaves them unable to pay...

Former_MSE_Ben_S
Former_MSE_Ben_S Posts: 39 Forumite
edited 5 June 2017 at 11:20AM in Benefits & tax credits
Parents who've signed up to new Tax-Free Childcare scheme say they can't access cash saved to pay nursery costs...
Read the full story:
'Parents face fines as 'inaccessible' website leaves them unable to pay childcare providers'
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Comments

  • This story almost makes me glad that they are still 'considering my application' 6 weeks later! Website hardly ever up, helpline hardly ever answers and when I do get through staff say it could be months before my application is looked at. At least I won't be getting fined or p***ing my childminder off.
  • The system seems to be working now, it hasn't crashed on me over the past week or so. At some point it was unavailable for ~ 1 day due to scheduled maintenance and after that it seemed to work fine.
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