Motorola No Signal! Help please

Kaybenson

Hello guys,

All of a sudden my phone is not having network.

A number of people in the house use the same network, theirs is ok Mine is NOT.

I cannot call or text. I can only use the home network to access the internet.

If i try to make a call, it will say '' call cannot be made, turn off aeroplane mode '' . I have gone to settings several time to turn off, the story still the same.

Any help will be appreciated.

Cheers

angryparcel

can you remove the battery?

If you can then remove battery and wipe the contacts on the battery and phone with a link free cloth and then reboot and see if they works

Kaybenson

angryparcel wrote: »

can you remove the battery?

If you can then remove battery and wipe the contacts on the battery and phone with a link free cloth and then reboot and see if they works

Its one of those phone you cant remove the battery.

paddyrg

Hold power button down 5 secs - does it go off and you can restart?

Kaybenson

paddyrg wrote: »

Hold power button down 5 secs - does it go off and you can restart?

Yes it can restart.

ballyblack

take out SIM and put it back in again if above does not work

or try another SIM in phone? to make sure SIM is not faulty

J_B

My MotoG was like that this morning.

Switched it off, counted to ten, switched back on and it was as good as gold!

adonis

3 of us have the moto E, all have the same problem and have to take out and re insert the sim card to get it to work, I have gone back to a cheap Nokia just for reliability.