GE Monay - second application for credit - not made by me!

al2u72

A slightly odd one here. Many years ago I bought some double-glazing on finance from Staybright (who have long since gone bust). I suffered major financial hardship a long with many others to the extent I ended up in a big debt hole. GE who provided the finance chased but I fought back and then all went quiet.

A couple of years later I found they had sold the debt and the company that took it on started chasing. I asked for a copy of the original agreement and a few weeks later it arrived. It looked similar to the one I had signed but was dated around a year later, with the same figures and an odd signature that looked like mine but wasn't. I sent the company a copy of the original agreement I had and said that I suspected fraud and I've not heard anything since - for over two years now. The second agreement had the same repayment schedule and initial cost but of course didn't take in to account the payments I had already made and the monthly repayment was the same so if I'd not had the document sent to me then I'd have never have known.

My question now is do I have any chance of claiming back payments I made and is it even worth it? With all the payments I'd made, the debt was cleared but essentially I made over 12 months of payments that just vanished.

Reading on here similar stories, it looks near on impossible to progress any sort of claim but I guess I would go back to GE Money rather than the debt collection company if I were to try?

Would be very interested in any ideas / opinions / ideas.

fwor

Is the overall result of this that you have ended up paying more back in repayments than you agreed to pay on the original agreement? This is not clear from your post.

If so, I would think it would be reasonable to expect GE Money to correct the error, unless the extra can be accounted for in late payment fees.

If not, I don't see any basis for you to claim back any of the repayments that you have made.

al2u72

So it's OK for someone else to sign a credit agreement and restart it? I just find it hard to take that this can happen, breaking the agreement. This is a bit like someone breaking in to my house, stealing an itm that was on HP and then saying 'but did you fulfil all the payments'. I just find this odd - if I make a mistake with my work, I have to pay for it so why don't financial institutions have to? The false signature should have been picked up plus the duplicate account data surely?

fwor

So what's the answer to my question: did you end up paying anything more than you originally agreed to pay?

I doubt there is anything sinister behind the issue. You allege fraud, but I suspect a simpler explanation is that someone made a poor effort at reconstituting your original agreement and made mistakes.

You could argue that making mistakes like that is unprofessional (I certainly think it is) but did you end up out of pocket as a result?

Candyapple

Let me get this straight, you purchased double glazing and made 1 years worth of payments and didn't pay anything since - and now you want to reclaim the 1 years worth of payments you did make due to an admin error so essentially getting the double glazing for free?

Gambler101

Candyapple wrote: »

Let me get this straight, you purchased double glazing and made 1 years worth of payments and didn't pay anything since - and now you want to reclaim the 1 years worth of payments you did make due to an admin error so essentially getting the double glazing for free?

Thats how I read it, although I doubt the OP is that naive we must have made the wrong assumption lol

PeacefulWaters

I asked for a copy of the original agreement and a few weeks later it arrived. It looked similar to the one I had signed but was dated around a year later, with the same figures and an odd signature that looked like mine but wasn't. I sent the company a copy of the original agreement I had

Why would you ask the company for a copy of the original agreement when you already had your own copy?

Anybody would think you were trying it on ...

AndyPix

Aaaaaannnnnnd ..


He's gone

Alderbank

AndyPix wrote: »

Aaaaaannnnnnd ..

He's gone

Gone for now maybe but he'll be back in 2018.

He drives by every 12 months or so and leaves us with an interesting tale.

'Santander and the Mortgage Protection Insurance' wasn't bad, however my favourite is 'Lloyds Bank and the Debt of Doom'

Geoff1963

Many decades ago, my grandfather paid cash for a car, then a few months later, was chased for payments on the finance he hadn't taken out. The garage had been staying in business for years, by setting up fake HP for any cars sold as cash ; which worked fine, until they couldn't keep up the payments.