Kitchen units fell off wall!

HB58

MisterP123 wrote: »

If you bought a cabinet from B&Q, then put it on the wall yourself, with fittings you decided were correct for the application and it fell off said wall. Would you expect to complain to B&Q?

No - but I would expect B+Q to bear a degree of responsibility if the fitter they recommended didn't do a competent job.

In answer to someone's question - it is plasterboard partition.

The fitter came out today, spent time looking at the units and declared that he doesn't believe they could have become damaged 'just' by coming off wall. I don't know whether he is suggesting we pulled them down and then set about them with a hammer?

MisterP123

HB58 wrote: »

No - but I would expect B+Q to bear a degree of responsibility if the fitter they recommended didn't do a competent job.

In answer to someone's question - it is plasterboard partition.

The fitter came out today, spent time looking at the units and declared that he doesn't believe they could have become damaged 'just' by coming off wall. I don't know whether he is suggesting we pulled them down and then set about them with a hammer?

Being a predominately DIY store, that's pretty much what B&Q are suggesting when you buy something.

The fitter is trying to cover his !!!!! Have his fixings failed or has the plasterboard come off in chunks?

And kitchen cabinets (plus their contents) are heavy. They will damge themselves if they fall off the wall.

What did the fitter say about the fact they came off the wall in the fist place?

Lorian

Pics of the walls and any exposed fittings used?

onomatopoeia99

Wall units on a plasterboard partition wall? :eek: That's asking for trouble, of the "it's all fallen down" variety.

I wouldn't trust any plasterboard fixing mechanism to bear the weight of anything heavier than a picture, never mind a kitchen wall unit, whether empty or full of tins, plates etc. unless it screwed into the wooden frame behind the plasterboard (and unless you build the frame with the intention of putting wall units up, there's no guarantee there will be wood anywhere near where the fixings need to go).

'S' bears liability for sorting it out, but should have walked away from the job in the first place IMO.

Aylesbury_Duck

onomatopoeia99 wrote: »

Wall units on a plasterboard partition wall? :eek: That's asking for trouble, of the "it's all fallen down" variety.

I wouldn't trust any plasterboard fixing mechanism to bear the weight of anything heavier than a picture, never mind a kitchen wall unit, whether empty or full of tins, plates etc. unless it screwed into the wooden frame behind the plasterboard (and unless you build the frame with the intention of putting wall units up, there's no guarantee there will be wood anywhere near where the fixings need to go).

'S' bears liability for sorting it out, but should have walked away from the job in the first place IMO.

My thoughts exactly. A cupboard full of tins could weigh something like 10-15kg on top of the weight of the cupboard itself. Several cupboards would be quite a load, even on well-placed wooden framing within the wall. We can assume that the wall was already there so the new cupboards were at best, fixed to the normal internal framing.

onomatopoeia99

I would add that my wall units are on a plasterboard wall, but I built the frame knowing where the fixings would have to attach and reinforced it with additional wooden cross bracing accordingly, so every unit fixing goes into a piece of very well supported 2'x3' timber.

The house might fall down one day but the kitchen units won't :rotfl:

HB58

Thanks for all your comments (even the ones I might not have wanted to hear!)

There is internal wall behind the void behind the plasterboard (if that makes sense), so extra long screws would have been the easy solution.

Sorry, I did take pics but am not terribly IT competant and cannot find lead to link to comp. However, the screws used look like this -


The fitter, S, didn't actually comment on the fact that the units had pulled clean out of the wall - was more interested in the damage to the units!

However, we had a message from S today to say that he will put things right (hasn't yet said exactly what he means by this) and he and B will sort out between them who replaces the damaged units. Fingers crossed that it goes as smoothly as that!

Have just previewed post - sorry for the humungous pic!

ps - Have just realised that I might have misled you by my mention of 'B' as the supplier. The company name does begin with B, but it is not B+Q.

MisterP123

NO NO NO NO.

JUST NO!

Did I say no?

Crap fixings at the best of times. Certainly not in anyway designed to support the weight of kitchen units.

Edit: Here's a link, with the following description.

Ideal for electrical sockets, light switches, pictures, lightweight bathroom accessories and timber or metal battens.

missile

Those fittings are not suitable.

Let me guess - initials B & S stand for Bodgit & Slacker

MisterP123

missile wrote: »

Those fittings are not suitable.

Let me guess - initials B & S stand for Bodgit & Slacker

.......Scarper?