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Argos cancelled my order - wrong price

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  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    DoaM wrote: »
    This was a face to face sale where the consumer queried the price with the seller (a physical human person) ... this means any exclusion on the basis of unilateral mistake is null and void. Therefore (IMHO) the OP has a clear case of breach of contract by the seller.

    I did consider whether OP would be able to argue they should have been aware when she queried it, but given people are only held to a reasonable standard (ie amateur footballer is held to reasonable standard of amateurs), I'm not convinced a store assistant would be held to a standard where they'd be aware it was a pricing error.

    Unless you're saying a unilateral mistake cant void a face to face contract which it can - just not if the mistake is to identity (rather than terms of the contract).
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ... I'm not convinced a store assistant would be held to a standard where they'd be aware it was a pricing error.

    I am not sure why you think the customer but not the shop assistant ought to have known it was a pricing error. (Had the matter not been brought to the shop assistant's attention I would understand.)
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    naedanger wrote: »
    I am not sure why you think the customer but not the shop assistant ought to have known it was a pricing error. (Had the matter not been brought to the shop assistant's attention I would understand.)

    Fair point - just in my general experience the cashiers in argos tend to be teenagers. At least in my local branch.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • martinsurrey
    martinsurrey Posts: 3,368 Forumite
    Fair point - just in my general experience the cashiers in argos tend to be teenagers. At least in my local branch.

    Exactly, a £749.99 washing machine down to £133.99 is obviously wrong, the cashier was in "computer says yes" situation, but that doesn't mean its not a unilateral mistake.

    OP wont get far.
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