Smar Parking PCN - Scotland

DrSTU

Having read the stickies I intended to take the advice of ignoring this fraudulent invoice but I'm keen as the keeper to complain to the landowner.

Long story short, the car was parked in the Washington Street car park in Glasgow and the driver paid for 2 hours parking on one of those machines where you put in the number plate of the car but no ticket is issued. The driver knows they paid the full amount as the machine didn't accept the new £1 so the driver had to go back to the car and get more change!

Anyway, the smart parking PCN arrives later with pictures of the car entering at 07:48 and leaving at 09:01 (well within the 2 hours paid for).

I've looked into it and it looks like Smart Parking own the land that the car park is on, so I'm wondering who the keeper should complain to (without directly complaining to smart parking as then that's not really ignoring the invoice)?

The keeper knows they paid and the would really like to get this cancelled by requesting the records of the number plates parked there at that time (can identify the machine used for payment) but doesn't want to legitimise the invoice by contacting them.

Any opinions?

waamo

I wouldn't contact Smart at all. I don't really see any advantage to it. Their position will be that you owe the money and they won't alter that position.

I suspect they don't own the land so it might be worth digging a bit deeper. If they do own it I would go deep into ignore territory.

beamerguy

DrSTU wrote: »

Having read the stickies I intended to take the advice of ignoring this fraudulent invoice but I'm keen as the keeper to complain to the landowner.

Long story short, the car was parked in the Washington Street car park in Glasgow and the driver paid for 2 hours parking on one of those machines where you put in the number plate of the car but no ticket is issued. The driver knows they paid the full amount as the machine didn't accept the new £1 so the driver had to go back to the car and get more change!

Anyway, the smart parking PCN arrives later with pictures of the car entering at 07:48 and leaving at 09:01 (well within the 2 hours paid for).

I've looked into it and it looks like Smart Parking own the land that the car park is on, so I'm wondering who the keeper should complain to (without directly complaining to smart parking as then that's not really ignoring the invoice)?

The keeper knows they paid and the would really like to get this cancelled by requesting the records of the number plates parked there at that time (can identify the machine used for payment) but doesn't want to legitimise the invoice by contacting them.

Any opinions?

LOOK there are simply two points here

1: You are in Scotland and there is zero Smart can do IF THEY DON'T KNOW WHO THE DRIVER IS...
Get the picture .... THERE IS NO DRIVER,
It's the way it works in Scotland

2:SCOTLAND IS SCOTLAND, NOT USER FRIENDLY TO PPC's

No doubt you will get very silly debt collectors which you either file away or burn them UNTIL the scammers give up, probably DRP
When DRP get fed up with wasting their time, they are the losers
and will pass it back to Smart

Smart then need to know who the driver was

WHOOPS for Smart, you will never tell them

Annie1960

Scotland sounds great!

Iceweasel

Annie1960 wrote: »

Scotland sounds great!

Yes it is - I've got a whole drawer-full of stupid letters from various Parking Scamsters and Debt Collectors.

Zilch they can do - as I NEVER respond to any of them.

beamerguy

Annie1960 wrote: »

Scotland sounds great!

YUP, Scotland is great unless you are a PPC scammer

DrSTU

Cheers all, time to sit back and let the letters roll in!