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scanning via windows 10

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aayush
aayush Posts: 1,295 Forumite
Part of the Furniture 500 Posts Name Dropper
Hi I am doing the above but sometimes the scan are not saving on the scanned items and when sending it seem not get to the other guy


As get the msg below

An urgent response would be gratefull
The response from the remote server was:
552 5.3.4 message size limit exceeded at MAIL FROM


Final-Recipient: rfc822; Bo0205@pnb.co.in
Action: failed
Status: 5.3.4
Remote-MTA: dns; mail1.pnb.co.in. (125.22.91.51, the server for the domain pnb.co.in.)
Diagnostic-Code: smtp; 552 5.3.4 message size limit exceeded at MAIL FROM
Last-Attempt-Date: Mon, 22 May 2017 23:19:42 -0700 (PDT)

Comments

  • Enterprise_1701C
    Enterprise_1701C Posts: 23,411 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    What scanner are you using and what scanning software?

    Looks like it is a networked scanner?

    Also looks like you are scanning very large files?
    What is this life if, full of care, we have no time to stand and stare
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Cannon mg3150 and it Personnel pc but sending docs to bank

    How to make files smaller or other down load which I can use as just Acer hard drive in April as had Vista previous min issues scanning or sending
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    But want to send as pdf attachments
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,411 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    Not sure if this will help or not

    http://www.matc.edu/about/human_resources/upload/TipsForUploadingTranscript

    Maybe reduce the size and then convert to pdf? Not sure how you are doing that part.

    Also I have a canon and it has it's own are that it saves to. Suggest when you have scanned you go as if to edit the picture, then when you save the "edit" you can then tell it where to save.

    Probably a good idea to give your scans a specific name so you can then search for them?

    Good luck, sorry I cant help more, just thought I would ask some pertinent questions to help other people in their quest to help you.
    What is this life if, full of care, we have no time to stand and stare
  • onomatopoeia99
    onomatopoeia99 Posts: 7,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    In this context, "scanning" is using an optical scanner to turn a paper document into an image file? Rather than scanning for viruses / malware?

    You are then attempting to send the scanned document by email?
    aayush wrote: »
    552 5.3.4 message size limit exceeded at MAIL FROM

    552 means storage allocation exceeded. (ref RFC821)
    5.3.4 means message to big (ref RFC3463)
    So, you're trying to email them too much data.

    So, my guess is that the file created when you scanned the paper document is too big for the bank's email system to cope with. Talk to the bank about what their message size limit is, and look into image manipulation software to reduce the file size of the image (for example, make it monochrome, reduce the number of pixels, use a compressed format etc) until it reaches that limit.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    The simplest way to reduce the file size is to reduce the scanning resolution. It's probable that the scan is 600 dpi (dots per inch) ... 300 dpi should be more than enough for a normal document and will halve the file size.
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 23 May 2017 at 10:49AM
    Hi yes I am but it seems files large but under Vista never had issues


    QUOTE=onomatopoeia99;72590854]In this context, "scanning" is using an optical scanner to turn a paper document into an image file? Rather than scanning for viruses / malware?

    You are then attempting to send the scanned document by email?



    552 means storage allocation exceeded. (ref RFC821)
    5.3.4 means message to big (ref RFC3463)
    So, you're trying to email them too much data.

    So, my guess is that the file created when you scanned the paper document is too big for the bank's email system to cope with. Talk to the bank about what their message size limit is, and look into image manipulation software to reduce the file size of the image (for example, make it monochrome, reduce the number of pixels, use a compressed format etc) until it reaches that limit.[/QUOTE]
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Please edit your reply to move the [ from the start of the post to before the word QUOTE. That'll make the post display correctly.

    HOW TO SCAN DOCUMENTS IN WINDOWS 10
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