Is it possible to take Hargreaves Lansdown(or any other ISA provider) to court?

atilla

Daxm wrote: »

Thank you "Plus" that is helpful information.

The reason why I am thinking of going straight to the Court is because their mistake is blindingly obvious,yet they just sidestep it and invite me to complain to the FCA.

I had instructed them to take £3000 out of my Barclays account and then the lady on the phone took £6000 out by mistake.I then emailed them to return all the money back to the Barclays account and then paid for the ISA with my HSBC account.

They then returned the money taken from my Barclays account back to my HSBC account and I got hit with overdraft fees from Barclays for a month!

However Hargreaves Lansdown insist that the money came out of and was returned to the same account despite my showing proof that this was not the case.

If this isn't blind arrogance, then I dont know what is!!

I have now looked up reviews of Hargreaves Lansdown online and now understand what they mean by "arrogant Customer service!"

Wouldnt this be a clear enough reason to approach the Court directly instead of dealing with the FCA as they are suggesting?

Thank you

And you think Judges are happy to be part of your petty lttle squabbles when a perfectly adequate system is already in place?
If you go ahead, prepare yourself for a dressing down.

teddysmum

economic wrote: »

. any issues, however minor i experience with banks etc i deal with i will always threaten to go to the ombudesman if they dont pay up a little compensation!

It is always best to be 'nice' at first and your attitude may mean that they offer you less than they would have done without a threat.


NS&I, Npower, Tesco and others have made me good will payments without having to threaten in any way.

economic

teddysmum wrote: »

It is always best to be 'nice' at first and your attitude may mean that they offer you less than they would have done without a threat.


NS&I, Npower, Tesco and others have made me good will payments without having to threaten in any way.

i agree, i only start being a bit aggresive if they are not forth coming with compensation