E-mail problems

thelastname

Not sure whether I am in the best place for this query?
I think my emails were hacked recently which meant that Windows Live mail asked for my log in. I cannot remember the password so my emails were locked. I can still access through Virgin, however.

In my wisdom I decided to restart Windows afresh. Unfortunately, Live Maill is now defunct and only existing clients were allowed to continue using it.

No worries, I thought, I will register for Gmail. Now I can't import my old emails or even use my current email address with Gmail until I obtain my old password. I have tried all the old passwords I can find and am now losing the fight.

Any ideas would be appreciated, thanks

angryparcel

thelastname wrote: »

Not sure whether I am in the best place for this query?
I think my emails were hacked recently which meant that Windows Live mail asked for my log in. I cannot remember the password so my emails were locked. I can still access through Virgin, however.

In my wisdom I decided to restart Windows afresh. Unfortunately, Live Maill is now defunct and only existing clients were allowed to continue using it.

No worries, I thought, I will register for Gmail. Now I can't import my old emails or even use my current email address with Gmail until I obtain my old password. I have tried all the old passwords I can find and am now losing the fight.

Any ideas would be appreciated, thanks

you wont be able to log into Windows Live Mail anymore, i had the same issue where it kept telling me to login, when i queried this with microsoft i was told outlook has taken over from live mail

thelastname

Thanks for quick reply, angry parcel.
Yes I thought that myself. I looked at outlook and it doesn't seem to have much content. However I am still stuck without that original password!

J_B

angryparcel wrote: »

you wont be able to log into Windows Live Mail anymore, i had the same issue where it kept telling me to login, when i queried this with microsoft i was told outlook has taken over from live mail

Do you mean there is an app/program called Outlook as well as Outlook being part of MS Office and Outlook the webmail system?

angryparcel

J_B wrote: »

Do you mean there is an app/program called Outlook as well as Outlook being part of MS Office and Outlook the webmail system?

As live mail was part of windows essentials i was told i need to install office2016 or office365 to use outlook.
but it i far worse that live mail, so now looked and checked over a few different ones and now i use thunderbird for emails