HSBC voice recognition insecure?

Masomnia

If you put on a good enough Mexican accent it won't ask you any questions at all.

Badum tish!

Pincher

Remember Dark Star, the movie by John Carpenter?

They had to talk the bomb into ignoring the previous command to explode, which followed correct procedure
Genuine users can't log in (First Direct example), fake users can(BBC Click example). It's a farce.

How do you get into a speakeasy? You say: "Antonio sent me." into a slot in the door. A lot like typing something into a Pop Up window, doesn't it? One thing is for sure, it's cheaper than having real people checking signatures and documents.

One of these days, they will say, the management takes no responsibility for your valuables. You leave your money with us at your on risk. You can buy insurance against theft, 2% a year please.

polymaff

mt99 wrote: »

You don't have to give your mother's real maiden name of course you can make one up and just use it ...

Ditto all the other publicly available data, First School, Second School, First Car etc. etc.

Do all banks accept crazy answers, though? In the Nineties I had to beat up the Halifax's Head of Savings to get this practice accepted.

EachPenny

polymaff wrote: »

Do all banks accept crazy answers, though? In the Nineties I had to beat up the Halifax's Head of Savings to get this practice accepted.

I once had an interesting conversation with a CSA who refused to accept the answer I gave for my mother's maiden name on the basis 'nobody would be called that' despite my answer exactly matching the stored answer. I was told I would be having my account passed to the fraud department because I had given false information. :eek: A polite request to speak to a manager quickly overcame the situation

The problem is many people do not realise they don't have to give a true answer to those questions, or are far too honest for their own good, which was why I was suggesting the banks could help by making the questions more generic - such as "The name of a school" rather than "Your first school".

polymaff

EachPenny wrote: »

... I was suggesting the banks could help by making the questions more generic - such as "The name of a school" rather than "Your first school".

To be fair, some do - such as the Yorkshire Bank, who ask for things like a memorable place, film and meal.

Needless to say, my three answers have nothing to do with geography, cinematography - or scoff-ology

EachPenny

True.

Let me guess, the answer you've used for all three questions is your mother's maiden name?

polymaff

EachPenny wrote: »

True.

Let me guess, the answer you've used for all three questions is your mother's maiden name?

polymaff wrote: »

my three answers have nothing to do with geography, cinematography - or scoff-ology

... or ancestry :)