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Athena - Lidl 2017 Parking Ticket
hearnan
Posts: 12 Forumite
I have read through absolutely loads of threads including the newbies thread and I'm really sorry but I'm very confused as to what letter template I should be sending and to whom. Some threads say Athena directly and some say Lidl CEO via email. Can anyone clarify this please?
Info about ticket.
The ticket has been issued to a company vehicle and I have been given the task of challenging it.
The van involved went into Lidl to pick up some lunch. He was in the carpark for a total of 30mins. He can't find his receipt and wasn't asked for this Reg number.
I'm really really sorry if i annoy anyone with this question as its quite straight forward but I can't work out the answer from the threads.
Sorry.
Info about ticket.
The ticket has been issued to a company vehicle and I have been given the task of challenging it.
The van involved went into Lidl to pick up some lunch. He was in the carpark for a total of 30mins. He can't find his receipt and wasn't asked for this Reg number.
I'm really really sorry if i annoy anyone with this question as its quite straight forward but I can't work out the answer from the threads.
Sorry.
0
Comments
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I have read through absolutely loads of threads including the newbies thread and I'm really sorry but I'm very confused as to what letter template I should be sending and to whom. Some threads say Athena directly and some say Lidl CEO via email. Can anyone clarify this please?
Info about ticket.
The ticket has been issued to a company vehicle and I have been given the task of challenging it.
The van involved went into Lidl to pick up some lunch. He was in the carpark for a total of 30mins. He can't find his receipt and wasn't asked for this Reg number.
I'm really really sorry if i annoy anyone with this question as its quite straight forward but I can't work out the answer from the threads.
Sorry.
Both. Use the IPC template in black from the NEWBIES exactly as it is to the parking scammers, and email Christian Hartnagel, the CEO of Lidl.
christian.haertnagel@lidl.co.ukI married my cousin. I had to...I don't have a sister.
All my screwdrivers are cordless."You're Safety Is My Primary Concern Dear" - Laks0 -
Thank you Fruitcake for your reply. Much appreciated.0
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Only a week or so ago there was a new poster on here who got an Athena ticket in a LIDL car park and they emailed the CEO and it was cancelled. So definitely follow this advice and let us know what happens.Both. Use the IPC template in black from the NEWBIES exactly as it is to the parking scammers, and email Christian Hartnagel, the CEO of Lidl.
christian.haertnagel@lidl.co.uk0 -
I have news...
Dear Sir/Madam,
Thank you for your email in regards to the above parking charge.
We can confirm that the above parking charge has been cancelled and the outstanding balance has now been cleared.
We now consider this case closed.
Kind Regards
Customer Service Team
For and on behalf of Athena ANPR LTD0 -
@OP - well done, and all within the space of a week, following the advice from Fruitcake and safarmuk.
Just as an aside - it is strongly rumoured that Athena just act as a 'front' for Lidl (receiving a small proportion of any paid PCN for their work on the administration of it), but the lion's share passes to Lidl themselves. I've not seen any denial from Lidl.
Nasty bit of work!Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .
I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.
Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.Private Parking Firms - Killing the High Street0 -
Save a Rachael
buy a share in crapita0 -
@op, can i ask who emailed you back, was it athena or lidl ceo, i have a reply from lidl, but not helping at all?What goes around - comes around
give lots and you will always recieve lots0 -
Send the complaint again, to Mr Haertnagel, the CEO. Ignore the reply you had which was unhelpful, and try again.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0
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