Contacted by unknown accident claims company after accident. Advice please.

badmemory

Mercdriver wrote: »

Standby to be rung by many many companies for the next 6 years.

This is so true. I have had as many as 3 calls in one day. I always say I wasn't injured & they do argue with you. One on Friday said it didn't matter that I wasn't injured I could still claim. That's fraud I said. No he said you are entitled to it. I told him to get off my phone & not ring again. But they keep doing it. I even recognise some of the phone numbers they've rung so often.

These pondlife are the reason our insurance premiums are so high.

dacouch

The reason the nice company that rung you have a dodgy email address and that you cannot trace them is because it is illegal for solicitors and claims company to cold call for business.

So the company that they will eventually pass you onto are breaking the law

angrycrow

Was the form they sent you 14 pages and headed as a "claim notification form" by any chance. If the answer is yes they are trying to submit a fraudulent injury claim in your name.

At the end of the day what losses do you genuinely have other than the repairs to your car and a replacement vehicle for the duration of the repairs all of which your insurers can sort for you, that is after all why you pay your premiums.

No need for dodgy accident management companies to be involved and this one does sound dodgy.

The echosign web address is a red hearing, this is an abode service to enable electronic signature verification of pdf documents, isign is another such site. What it does is proves you did sign the document allowing the accident management company to submit a fraudulent claim on your behalf.

My advice is to ignore them and get your insurer to sort it all out. Once liability is resolved a simple polite letter to the other drivers insurer with details of any genuine losses with supporting documents will see a cheque rapidly being dispatched to you with no hassle from accident management companies.

AdrianC

Not_Me_Officer wrote: »

Not really. Going through the ins & outs of my mothers case is not really on topic. Just because i mentioned it doesn't mean the thread pans out for 10 pages on an old case as you request evidence to satisfy yourself. I merely brought it up as a reference because it was similar.

Exactly.

You raised it as a reason why you should claim.

She was not injured. You were not injured.
She had no legitimate claim. You have no legitimate claim.
She defrauded - wittingly or unwittingly - an insurer. You would be defrauding an insurer - but, since you are now aware of that, it cannot be unwittingly any more.

Correct i wasn't injured. They said i am still in line for a pay out.

One simple question - for what...?

As just said, i think i'll knock this one on the head. Things didn't feel right from the moment i answered the phone but thought i'd at least come online to see if anyone else had experienced these people.

The name probably changes every time they get a live one on the hook.

Hoof_Hearted

I have had at least a hundred calls from these cowboys. They are scumbags who want to get you to make a fraudulent claim from which they will extract a large percentage. If you don't go through with it after signing up, they will charge you for their time. I have heard it called a "comfort payment" to entice you into claiming. "The money has been put aside for you" is another enticement. My car was written off and I had very minor injuries lasting about three days. I still didn't claim as I suffered no loss. Just don't get entangled with these people, even though free money is tempting.

victor2

I had one of those calls (haven't even had an accident in the last 5 years) and said "Oh yes, the one I was killed in?". The caller went on with his script, asking me the date to which I said "I can't remember, but my funeral was in June so it must have been a little while before that." Still he went on, until I told him to go elsewhere.
They are scum, do not entertain them.

Mercdriver

I had one accuse me of discrimination against disabled people when I told him that I hadn't called him. He said he had no arms. He then called my number again using a different number - the first based in Drumnadrochit, and the second on the Isle of Skye - using proxy numbers. He told me that I wasn't taking up their services because I had 'a small weener' and that my girlfriend found me a disppointment.

This is where the lowest of the low double glazing salesmen ended up. I am on TPS and so they risk a fine. It doesn't guarantee the calls stop - the last one to call me stated that I had asked for the call. They risk a fine in calling you once you have been on TPS for 28 days. Another company was fined 5 figures recently.

Not_Me_Officer

I won't be going ahead with it. They've called twice today and I just ignored.
The email was just a single page .pdf to 'sign' which I didn't do.

I paid up the £4 to get the third party details & contacted their insurance today.

Very frustrating as nobody on telephones seems to speak good English these days. So again everything was met with a could you repeat that please which still didn't help much.

Basically they haven't been informed about the accident.

With the key point being me not wanting to lose my car, I'm unsure what to do next.

Claim via his insurance.
Claim via mine and pay the excess which I may or
may not get back.

I have protected NCDs.

If I have to buy my car back then I'll buy it back but is it a given that will be an option? Since it's only scratches.

I don't really want my lack of experience here having me make a mistake with it where I lose out.

Hoof_Hearted

Mercdriver wrote: »

I had one accuse me of discrimination against disabled people when I told him that I hadn't called him. He said he had no arms.

And there was me thinking these people weren't 'armless....

I'll get me coat.

Mercdriver

Hoof_Hearted wrote: »

And there was me thinking these people weren't 'armless....

I'll get me coat.

Pa-dum Tish