Prepayment to direct debit

scarlet3063

I currently have prepayment meters installed for both gas and electricity. I want to switch to paying by monthly direct debit and possibly switch suppliers but have been told that I cant do both at the same time. i.e. I have to switch meter type with my current supplier then switch suppliers once I am on a pay monthly meter. This seems an awful lot of faffing about! Is this information correct or just a way of getting my current supplier (EDF) to get me to stay with them?

footyguy

scarlet3063 wrote: »

I currently have prepayment meters installed for both gas and electricity. I want to switch to paying by monthly direct debit and possibly switch suppliers but have been told that I cant do both at the same time. i.e. I have to switch meter type with my current supplier then switch suppliers once I am on a pay monthly meter. This seems an awful lot of faffing about! Is this information correct or just a way of getting my current supplier (EDF) to get me to stay with them?

Only your current supplier can arrange to change your meter

And you can only switch supplier to a tariff of theirs consistent with your metering

... so trying to do both at the same time will fail.

If you want to move from your current supplier without delay, then switch supplier based on the current PPM. Then, after the switch has occurred, apply to the new supplier to change your metering

(Or you can do it in the order you have been advised if switching supplier is not the higher of the priorities for you)

Cardew

Many people have reported that companies refuse to switch customers from PPM to a credit meter because, as the name implies, they are not satisfied with their credit record. It means granting credit of £hundreds.

It is pertinent to add that the area you live in might have an influence on their decision, especially as many PPMs have been fitted because of debt problems with the occupant.

scarlet3063

Thanks for the advice Cardew