Contents Insurance - Critical change of Terms

drewstew

Just got a renewal notice for Contents from Policy Expert. Disturbed by one change in their Summary of Changes. It did read "Theft or attempted theft requiring violent or forced entry or exit." It now reads, "Theft or attempted theft following forced and violent entry or exit".
My dictionary defines "violence" as an act against a person. Do they really think that's an acceptable clause. Now ex-customer.

FutureGirl

Violence in this context doesn't mean against a person. An example would be the smashing of a window, or kicking down a door to gain entrance.

You should find their definition of 'violence' in their policy booklet.

rs65

drewstew wrote: »

My dictionary defines "violence" as an act against a person. Do they really think that's an acceptable clause. Now ex-customer.

Agreed its not a positive change but we have different dictionaries

behaviour involving physical force intended to hurt, damage, or kill someone or something

paddyandstumpy

Where it was force or violence a robber only had to open a door using a handle, as the act of putting pressure or turning a handle constitutes force.

Most companies now say force and violence.

However, why does your policy have a F+V clause to begin with?
Where I used to work we'd only apply that restriction where there were lodgers or business use with visitors.