Link Parking residently PCN

Coupon-mad

I would respond in the style of the letters on hairray's thread.

Geoff1963

Can I ask about the web-site registration ?
Must it be done in advance ? If you bought / borrowed / hired a car, would you be allowed a grace period of parking while you went into your property to log on with details, that you wouldn't know in advance ? What if you arrived home with a date ; would you be required to log onto the website, while they are wondering where you've gone ? Is there any contingency if the website fails ? If you registered but mis-typed a digit, would that make you liable for a charge ?
If you ordered a taxi, could it wait in your space while the driver comes in to help with your luggage ; would that need registering ? What about workmen ?
What if the police were visiting to take a statement ? How about an ambulance ?
Seems all very badly thought out to me.

lillianjcharlotte

The registration needs to be done from the point you parked there. So when I have a guest over and they park in the space I do it as soon as they come to the flat.

As far as the grace period I don't think there is one. A guy comes round with a list of vehicles on some paper and if your car isn't on the list you get a ticket. I don't think it matters if you've been there 5 minutes or 5 days.

Taxis, workmen and police al park there. There's no cameras to record parking, they just check every other day or so or come if a resident complains about someone being parked in their space.

And the website was failing. Link claim when you register a vehicle you get an authorisation code and an email sent out which acts as your 'proof' for situations like mine. Only thing is no such proof exists. I took a video of the registration process to show that it just reverts back to the homepage and doesn't offer any such proof.
And as far as making a mistake on the registration.. I'm assuming you'd still get a ticket.

Real any car can park there if they just know to register because Link don't query if you're a resident, all they care about is that your number plate is on their list. So by that logic they don't help residents at all.
I've moved out of that building now but my car is still registered to that space as are all the previous tenants. So we could all park there and not get tickets.
It makes no sense and it's the only Link operated car park I've seen (residential or otherwise) that doesn't use a permit system.

lillianjcharlotte

In regards to the issue with who's the driver/keeper - I named that person in full in the IAS appeal stage but Gladstones are saying 'From the documents provided, we cannot discern the details of the driver and keeper and therefore if you would like our Client to consider a transfer of liability at this stage we require their full name and serviceable address.'


Does anyone know how much of the personal information the operator sees in the appeal stage? So, would they only see the information I entered as the person appealing or would they see who I was appealing on behalf of?

Coupon-mad

Don't know.

I would reply:



Dear Gladstones,

Given your well-known close connection with the IPC and IAS - a conflict of interests of course, no need to protest otherwise, your version will not be read - you (Mr Hurley and or Mr Davies) and your client would have seen the details at IAS appeal stage.

So the parking firm has the name and address of the driver and cannot pursue anyone else. Any continued contact with me will be deemed harassment, since there is no debt for which I can be legally liable. I refer you to Ferguson v British Gas [2009] EWCA Civ 46 in this regard and require you and your notoriously rogue clients to cease and desist.

lillianjcharlotte

Thank you for that Coupon-mad, I really appreciate all the help you and everyone else has provided me throughout this thread and the forum in general.


I'm writing up an email to Gladstones, reminding them again that the documents I sent show the appellants name and even though I partially covered it at this stage it clearly shows no resemblance to my own.


I'm also able to obtain a written statement signed by the driver advising they were the appellant at the time, although there's no personal details other than a name/signature. Is it worth mentioning this or shall I leave it out?


I've also advised them again that they have not provided any proof at any stage of vehicle registration and so have made it impossible for me to appeal against them successfully as it always works in their favour as a result.

lillianjcharlotte

Back again..

I heard nothing from Gladstones since last year. Naively hoped that they had moved on from this but alas, I got another correspondence this year.

I sent them multiple emails saying I'm not the driver/keeper.
I even provided them screenshots of the IAS appeal where it states link parking are pursuing keeper liability and the keeper (appellant) was named as someone else. I've offered to send them as much personal info on myself as they need to verify I have no connection with that vehicle.

They've know written back to say they need me to name the driver in full to them as they cannot find the drivers details complaint with POFA 2012.
They then threatened me with 30 days to pay or provide the name or they take me to court.

This is the 5th or 6th court action threat I've received from them.
I've complained to the DVLA and heard nothing.
Each email they send gets more threatening and I'm finding the whole process to be a complete nightmare.

I would have thought that I am not obligated to name a keeper/driver or assist in a parking charge (on my allocated space) that I don't support.. is that right?
Don't want to end up in court and have it held against me that I didn't provide this information.

Coupon-mad

They've know written back to say they need me to name the driver in full to them as they cannot find the drivers details complaint with POFA 2012.
They then threatened me with 30 days to pay or provide the name or they take me to court.

Complain to your MP. The industry is rotten and MPs need to step in. If numpties didn't pay, and if the DVLA had not opened the gate a decade or so ago, to allow private firms to get data, the industry would not have grown like it has done, now out of control.

Did you watch the Parliamentary debate on Friday 2nd February, linked here:

https://forums.moneysavingexpert.com/discussion/5787731

Watch it in full & read the transcript also linked there. You need to know the lie of the land.

I would have thought that I am not obligated to name a keeper/driver or assist in a parking charge (on my allocated space) that I don't support.. is that right?

Yes, that is right. There is no obligation upon you and no liability.

Don't want to end up in court and have it held against me that I didn't provide this information.

It can't be held against you. We help people successfully defend cases, and we'll help you.

lillianjcharlotte

So I!!!8217;m going to court.
Received the documents today - Court is in England and I!!!8217;m based in Wales.

Their particulars of claim state that I was driving the vehicle and/or am the keeper.

How is best to proceed? Shall my defence be based off of the situation as a whole or shall I just stand behind the fact that I!!!8217;m not the driver/keeper and have already named that person on the appeal

twhitehousescat

the court will be the one that YOU want , not them!