Resort Hoppa gone bust?

mrsjelly
mrsjelly Posts: 19 Forumite
I've been Money Tipped!
Just arrived in Herkalion (Crete)to be informed resort hoppa and A2B transfers have gone bust! Just had to pay €40 for a taxi, lots of angry people at the airport. Anyone else had any problems

Update: found there number apparently the supplier
Cretean holidays has gone bust, so no transfers and they can't guarantee there will be a transfer back to the airport next week .They are going to refund my booking.
Hopefully other people will see this before they travel as I had no communication from hoppa this had happened

Comments

  • redmalc
    redmalc Posts: 1,434 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Mrs Jelly it does not surprise me we used them last year and they were absolutely disgraceful,
  • Doshwaster
    Doshwaster Posts: 6,284 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    redmalc wrote: »
    Mrs Jelly it does not surprise me we used them last year and they were absolutely disgraceful,

    Well, their website is still up and taking bookings.

    I must say that I've used them several times and never had a serious issue. They are only the booking agent and use local operators in each resort so they are only as good as the guys on the ground
  • Voyager2002
    Voyager2002 Posts: 16,024 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    mrsjelly wrote: »
    Just arrived in Herkalion (Crete)to be informed resort hoppa and A2B transfers have gone bust! Just had to pay €40 for a taxi, lots of angry people at the airport. Anyone else had any problems

    Update: found there number apparently the supplier
    Cretean holidays has gone bust, so no transfers and they can't guarantee there will be a transfer back to the airport next week .They are going to refund my booking.
    Hopefully other people will see this before they travel as I had no communication from hoppa this had happened

    What they should refund is the cost of your taxi ride, not just the amount you paid them.
  • silvercar
    silvercar Posts: 49,115 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    What they should refund is the cost of your taxi ride, not just the amount you paid them.

    They've gone bust, doubt there is enough in the kitty to fund 3rd party expenses.
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • mikeeboy
    mikeeboy Posts: 175 Forumite
    Part of the Furniture Combo Breaker
    I can't find any evidence anywhere that they've gone bust?
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