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PPI - date info needed

A friend believes she may have been mis-sold PPI when she took out a mortgage with the Halifax BS in the mid-1990s. I can't find any info on how far back you can go to make a claim, so I would appreciate help from you experts :)

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You don't make a "claim", you complain that the supposed PPI was mis-sold.

    You therefore first need to establish if there was PPI. You do this by asking the institution concerned to check their archives.

    If there are no records of this finance (or there was no PPI) then any complaint is over before it's begun.
  • WatlingA5
    WatlingA5 Posts: 168 Forumite
    Part of the Furniture 100 Posts
    Thank you very much - I'll pass that on :beer:
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