What happens to a default when company refund and credit account?

bengal-stripe

Stefanieroxx wrote: »

Just to update everyone. Defaults have been removed! Thanks for all the advice offered.

Those free credit ratings accounts do not update instantly, only once a month. So it's quite possible, O2 did remove the default weeks ago, but you were unable to see it until the next monthly update had taken place.

Stefanieroxx

Hi, I pay £15 a month to Experian. So I do see the updates as they happen. The defaults are still showing on my Noddle and ClearScore accounts which I'm a free member off. They will update on the next months report. Thanks for your advice anyway.

Stefanieroxx

Of not off*

sourcrates

Stefanieroxx wrote: »

Hi, I pay £15 a month to Experian. So I do see the updates as they happen.

Is this strictly necessary ?

Its £180 a year for nothing really.

Why do you need to keep checking your credit file, what is the reason ?

Geoff1963

That's good news Stefanieroxx.

The financial rules on redress for mistake, are to put the person back in the position they would have been in. That often isn't possible, so some things have to made equivalent ; and the importance of removing the default, perhaps wasn't appreciated by the company. For many customers, a few extra quid may have been more useful.