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Capita PIP Home Visit

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Hi any advice for home visits do they go in every room of your house etc any help appreciated
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  • rockingbilly
    rockingbilly Posts: 853 Forumite
    vicki84 wrote: »
    Hi any advice for home visits do they go in every room of your house etc any help appreciated

    I doubt that they can just wander about the house without your permission.

    Mind you I would be a little concerned if they asked to go to the toilet/bathroom upstairs - you just don't know how nosey they could be.

    You must have disabilities that preclude you from travelling, leaving the home or moving about. As such I would refuse them the use of the upstairs bathroom as you will not be able to follow them. Getting a home visit is very rarely agreed to,
  • Prinzessilein
    Prinzessilein Posts: 3,257 Forumite
    Part of the Furniture 1,000 Posts
    Getting a home visit is very rarely agreed to,

    Really? Are you scaremongering again????

    I admit it wasn't exactly 'straightforward'...it took a couple of phonecalls....they DID try and say it wasn't possible, but when my carer/mum (who makes phonecalls for me) insisted I CANNOT get to their centre, they agreed to a home visit....just waiting for the letter confirming the date.....You need to be firm, but they DO allow home visits when necessary.

    I had a home visit for my last assessment too.

    Yes, they had s good look at my flat...all 4 rooms!...They also made few comments on items - possibly 'fishing' for extra info (eg: mentioned how pretty the hand-made tablecover was....and we could point out that yes it IS pretty, and I didn't make it!....it DID seem they were looking to confirm how poorly coordinated my hands are!)
  • vicki84
    vicki84 Posts: 212 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I doubt that they can just wander about the house without your permission.

    Mind you I would be a little concerned if they asked to go to the toilet/bathroom upstairs - you just don't know how nosey they could be.

    You must have disabilities that preclude you from travelling, leaving the home or moving about. As such I would refuse them the use of the upstairs bathroom as you will not be able to follow them. Getting a home visit is very rarely agreed to,

    I have cerebral palsy which affects my walking I did not ask for a home visit.

    I live in a maisonette so there is no upstairs.
  • poppy12345
    poppy12345 Posts: 18,880 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    Getting a home visit is very rarely agreed to,
    Wrong yet again. You have been told many times in the past that having a home visit isn't actually that hard. Some people don't even have to ask for them they're given them.

    Shall i open that door for you to leave now......
  • time2getalife
    time2getalife Posts: 83 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Where are live the assessment centre is up 2 flights of stairs and if you have mobility issues or have aids or a wheelchair you have a home assessment whether you request one or not, as you are classed as a fire risk as the lift wouldn't be used in the event of an emergency. So unless you can use the stairs safely then you have a home visit.
  • rockingbilly
    rockingbilly Posts: 853 Forumite
    Really? Are you scaremongering again????

    I admit it wasn't exactly 'straightforward'...it took a couple of phonecalls....they DID try and say it wasn't possible, but when my carer/mum (who makes phonecalls for me) insisted I CANNOT get to their centre, they agreed to a home visit....just waiting for the letter confirming the date.....You need to be firm, but they DO allow home visits when necessary.

    I had a home visit for my last assessment too.

    Yes, they had s good look at my flat...all 4 rooms!...They also made few comments on items - possibly 'fishing' for extra info (eg: mentioned how pretty the hand-made tablecover was....and we could point out that yes it IS pretty, and I didn't make it!....it DID seem they were looking to confirm how poorly coordinated my hands are!)

    I'm certainly not scaremongering.
    You yourself said that getting a home visit was hard. You eventually obtained one but all the way through you were told it was not possible.

    So on those points I would surmise that someone wanting a home visit would have to fight for it as it is 'rarely given' or offered initially
  • rockingbilly
    rockingbilly Posts: 853 Forumite
    poppy12345 wrote: »
    Wrong yet again. You have been told many times in the past that having a home visit isn't actually that hard. Some people don't even have to ask for them they're given them.

    Shall i open that door for you to leave now......

    It is a fact that Capita will offer home visits as a matter of course, ATOS will not.
    If you have the strength to fight ATOS, have the support of your GP for a home visit then yes you may get one. But it is extremely unlikely that ATOS in particular will not offer one as a first choice.
    I have never had one and since the mid 90's I must have had upwards of 10 F2F assessments for various sickness and disability benefits - never having had one in my home. On occasion I have had to travel miles to get to a centre that the appointment was made for.
    OK, I have never asked for one, I never knew that you could. And even if I had have known I could not have put up a fight for it.
    I even had to have one miles away for an Attendance Allowance F2F at the start of last month. That reminds me I never made a claim for the expenses.
  • mcculloch29
    mcculloch29 Posts: 4,972 Forumite
    Rampant Recycler
    When I get my face to face PIP visit I hope they do visit every room.
    They can then see the adaptations I use in my bedroom, my bathroom, my kitchen and my lounge.
    Plus the extra handrail that I needed fitting on the stairs.
    Erma Bombeck, American writer: "If I had my life to live over again... I would have burned the pink candle, sculptured like a rose, that melted in storage." Don't keep things 'for best' - that day never comes. Use them and enjoy them now.
  • Prinzessilein
    Prinzessilein Posts: 3,257 Forumite
    Part of the Furniture 1,000 Posts
    I'm certainly not scaremongering.
    You yourself said that getting a home visit was hard. You eventually obtained one but all the way through you were told it was not possible.

    So on those points I would surmise that someone wanting a home visit would have to fight for it as it is 'rarely given' or offered initially

    Actually, I believe I said : "it wasn't exactly straightforward" ....not quite the same as saying it was hard.

    Yes, they initially said an outright "No"....but my carer/Mum made a second call and explained the situation in detail...firmly and honestly - but not losing her temper.....and they agreed to reconsider, and then offered me a home visit.

    You state in a later post that you did not know that home visits were possible for your many assessments.....in earlier threads you explained that you didn't know you can get an extension for the form-filling...You REALLY need to do just a little research...the information is not being kept hidden!
  • rockingbilly
    rockingbilly Posts: 853 Forumite
    Actually, I believe I said : "it wasn't exactly straightforward" ....not quite the same as saying it was hard.

    Yes, they initially said an outright "No"....but my carer/Mum made a second call and explained the situation in detail...firmly and honestly - but not losing her temper.....and they agreed to reconsider, and then offered me a home visit.

    You state in a later post that you did not know that home visits were possible for your many assessments.....in earlier threads you explained that you didn't know you can get an extension for the form-filling...You REALLY need to do just a little research...the information is not being kept hidden!

    I don't want to get into an argument over a definition. To put it simply you/your mum had to forcefully request to get a home visit as opposed to having one offered to you in the first place. How did you know that you could do that or even that you had the right to a home visit?

    I have always said that up until recently I had no idea that a home visit was available - I have always had to go to various centres around the South East.
    No, I never knew, again until recently, that you could ask for an extension to a time limit. I have always worked to the limits set by the DWP which in most cases is 30 days. In fact years ago, I was told to supply additional further evidence and they gave me a 30 day time limit to supply it. This was impossible to comply with so I did my best - evidence from a third party. Unfortunately for me, by the time I obtained what they wanted it was nearly 3 weeks beyond the time limit given and received a letter telling me that the benefit claim had been terminated. It took a long time to get a new claim up and running.
    In fact somewhere in the DWP regulations there is a part that stipulates that 30 days means 30 days!

    As for research, you can't look for something if you don't know that it exists. Most of what I know now has come from this and other forum sites.
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