Fitbit charge hr straps


Just looking for advice on this.

After using my Fitbit Charge HR for 7 months the strap started bubbling and falling apart. You can not just replace the strap (it is integral) so they sent me a replacement - no quibbling or hassle :-)

I have now had the replacement for 6 months and it is doing the same. They are again offering to replace it (Or give a 50% discount on a replacement from their store - not so good when you can get the products 30% cheaper on the main shopping sites).

My warranty runs out in 10 months time - so the replacement devices will stop.

Clearly this is a design flaw in the straps. Does anyone know if I can get FitBit to give me my money, reset the warranty or give me a better discount on a better designed fit bit ?


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