HSBC APP Error Code 103

Deedra1992

I joined online banking a little while ago really to save me having to go into the branch into the city centre and thought 'this is the way forward'!


A little while ago it asked me to update the app, ever since then I have had nothing but problems. In the end I uninstalled the app, tried to install it again then the Error Code 103 came up unabling me to install the app.


I have been on forums etc and they mention something about QuickBooks (who knew) and giving various ideas what to do. Is this possible to sort out myself or will I have to end up making the journey to the bank for a solution. Is it my phone, QuickBooks or the bank, I've no idea!


Any advise would be gratefully appreciated.


Thank you

gt94sss2

Have you tried calling HSBC on 0345 740 0004 and asking for technical help?

Deedra1992

Thank you for advice, I will definitely give it a go!