MSE Cheap Energy Club, MSE Customer Service Rating:

fox_warrior

When viewing results using the Cheap Energy Club, each price has an MSE Customer Service Rating against it, with for example, 96% Great, 4% Okay, 0% Poor (25 votes) . How do you get to vote? :cool:

Biscuit_Tin

fox_warrior wrote: »

When viewing results using the Cheap Energy Club, each price has an MSE Customer Service Rating against it, with for example, 96% Great, 4% Okay, 0% Poor (25 votes) . How do you get to vote? :cool:

You do so in the MSE poll, as and when it it posted.

You can see the current MSE poll here
http://www.moneysavingexpert.com/#vote
(it's on a totally different topic, but bookmark the link and check each week)

Here was the most recent energy one from March
http://www.moneysavingexpert.com/poll/21-03-2017/has-your-energy-firm39s-service-been-good-over-winter

I believe they do the energy ones about once every 6 months or so.

fox_warrior

Thanks for your reply and links. It's all clear now. I can see that anyone is able to vote on anything. I suppose it's all down to honesty but it could be the case, say for energy providers, that someone could cast a vote for OVO when they are actually with EDF. I'd always thought it would be managed through logging on to your Cheap Energy Club account and voting from there. That would prevent fiddling as your current provider is shown there.